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Senior Key Account Manager

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BorgWarner

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Location:
Luxembourg , Bascharage

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

BorgWarner PowerDrive Systems is currently looking for a dynamic and results-driven individual to join as a Key Account Manager in our Luxembourg Technical Center in Hautcharage, Luxembourg. The successful candidate will have commercial responsibility for one or more customer accounts.

Job Responsibility:

  • The Key Account Manager has overall commercial responsibility for one or more of the Account’s customers
  • Works with Engineering and Manufacturing Operations to create and implement strategies for maximizing current business and obtaining new business at the assigned OEM(s)
  • Takes a leadership role in coordination of new business quotations
  • Commercial management of one or more customer accounts, managing performance metrics, implementation of pricing strategies and ensuring overall customer satisfaction
  • Represent BorgWarner to our customers in a highly professional manner
  • Ensure account activities are aligned with broader customer strategies that support long term business objectives for assigned accounts
  • Lead customer contract negotiations for assigned accounts to support business unit growth objectives
  • Assure compliance with commercial processes including contract review
  • Adherence to sales process, process improvement and account information management
  • Develops (with input from cross-functional teams) and deploys comprehensive customer strategies that improve the profitability and growth
  • Articulates a clear understanding of our market share, competitive position, and profitability at each assigned account
  • Works in conjunction with sales management to deploy comprehensive pricing strategies which are market driven, based on value provided the customer and competitive alternatives
  • Develops and deploys the customer interface strategy (points of contact, frequency) and builds strong rapport with key decision makers, developing coaches and sponsors as necessary
  • Develops proactive new business opportunity (NBO) plans, tracking and recording progress toward sales objectives
  • The person is responsible for driving/leading Acquisition Plan, delivering and executing the plan
  • Monitors market dynamics, including customer and competitor developments and funnels relevant information to the appropriate sales management for consolidation in our market sensing process
  • Takes ownership of total customer satisfaction, monitoring our performance on key supplier metrics and pursuing corrective action plans as appropriate
  • Develops sales forecasts for use in the LRP and monitors market trends throughout the year for use in monthly forecast adjustments
  • Complies with contract review procedures and BW commercial policies
  • Provides global coordination on customer issues where required
  • Share and seek information outside of his/her BU
  • Contact person towards customer and sole contact person towards customer for commercial issues and requirements
  • Together with Program Manager, leading a cross-functional team of BorgWarner sub-departments (Quality, Logistics, Engineering, etc.) which all have their respective contacts within the customer organization
  • Contact with other BorgWarner business units and functions
  • Representative at exhibitions, marketing events and fairs

Requirements:

  • Bachelor’s Degree (Hons)- preferable or equivalent professional qualification and experience
  • Fluent in English and German
  • French required
  • Hands on experience in sales and an ability to deliver excellent customer experience
  • Knowledge of MS Office (MS Powerpoint in particular)
  • Understanding of sales performance metrics
  • Excellent communication and negotiation skills
  • An ability to deliver projects and answer inquiries in a timely manner
  • Business/ Commercial acumen with a problem-solving attitude
  • Proven negotiation experience
  • Ability to think strategically
  • Proven experience of managing people
  • Relevant professional experience post-graduation
  • Experience may preferably be gained in the automotive, OEM or Tier 1 background

Additional Information:

Job Posted:
January 22, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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