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We are looking for an experienced sales professional to join our Key Accounts team within the Global Partner Solutions business. Our team builds exceptional, strategic, and long-term relationships with the largest and most valuable hotel companies across the globe. We find ways to solve our clients’ many business challenges with a variety of Tripadvisor solutions, thereby supporting our customers and driving revenue for Tripadvisor. We work across multiple internal and external stakeholders to ensure we find the right strategy for each of our partners. As a Senior Key Account Executive at Tripadvisor, you will be in a hybrid role which is the perfect balance of customer retention & new customer acquisition. You will work with both existing and new customers, engage in a consultative sales approach, demonstrate our business value and ultimately sell Tripadvisor solutions to our clients. You will have access to training, processes and tools to support success in this role. The ideal candidate will have strong sales DNA, be results-driven, execution-focused and customer-oriented.
Job Responsibility:
Own a book of business, constituted by existing clients who use our business subscription and our Advertising solutions
Nurture, manage and retain this book of business and carry associated quota/targets
Work on the whitespace/greenfield in your assigned territory and execute net-new customer acquisition deals from this segment of your market
Expand the relationships with existing customers by continuously proposing solutions that meet their objectives (cross-sell / upsell)
Work with key stakeholders from the customer organizations and provide in-depth product demonstrations along with the ability to negotiate commercials and close new business
Achieve and exceed agreed sales targets monthly and quarterly on KPIs like revenue-growth, customer retention, number of new customers acquired & other related KPIs
Serve as the link of communication between key customers and internal teams and work towards a faster issue-resolution
Requirements:
Minimum 3 years sales experience, preferably owning the entire sales cycle end-to-end
Bachelor’s Degree from a reputed University
Relevant experience in Inside Sales or Field Sales. Preferably in Acquisition or Business Development
Bi-lingual (Fluent in Japanese & English)
Excellent written and oral communication in the relevant language/s of the country covered
Demonstrated sales aptitude (negotiation & closing) with relentlessly high standards
Not intimidated by technical interaction, co-browsing with customers on video calls
Target driven and proven self-starter with ability to deliver on initiatives without constant supervision
Territory and pipeline management experience using a CRM (Salesforce/Hubspot)
Coachability, openness to feedback and dedication to consistent self-improvement
What we offer:
Flexible activity-based working fostered collaboration and productivity
Inclusive global travelers community welcoming diverse perspectives
Competitive salary package including performance bonuses
Development programs, managerial courses, and learning series
Health insurance covers medical, dental, and vision for families (varies by country)
Lifestyle Reimbursement Benefit for personal travel, and physical, mental, and financial wellness
Several paid time off programs, including time to bond with new children and care for family members. Paid public holidays, and year-end office shutdown
Employee assistance program for short-term counseling and free Calm app subscription
State-of-the-art offices: dining, coffee points, and leisure areas