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Senior Key Account Executive

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Unilever

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Location:
India , Mumbai

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Category:
Sales

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Contract Type:
Not provided

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Salary:

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Job Description:

We are looking for a driven and commercially savvy Key Account Executive to manage and grow HUL's business on e-commerce platforms. The incumbent will be responsible for end-to-end account management, ensuring excellent product availability, driving category leadership, and executing joint business plans with the platform partner. This is a high-impact, high-visibility role at the intersection of FMCG and new-age commerce, requiring a blend of analytical thinking, relationship management, and executional excellence.

Job Responsibility:

  • Manage and grow HUL's business on e-commerce platforms
  • End-to-end account management
  • Ensure excellent product availability
  • Drive category leadership
  • Execute joint business plans with the platform partner
  • Serve as primary point of contact for quick commerce account
  • Develop and execute Joint Business Plans (JBPs) aligned with HUL category and revenue objectives
  • Drive new product listing (NPD) and ensure first-mover advantage for HUL innovations on the platform
  • Achieve monthly, quarterly, and annual revenue and GMV targets across HUL's portfolio (Home Care, Beauty & Personal Care, Foods & Refreshments)
  • Identify and capture upsell and cross-sell opportunities within the account
  • Monitor sell-through rates, conversion, and demand patterns to optimize assortment and pricing
  • Ensure 95%+ SKU availability across dark stores and fulfilment centers in assigned geographies
  • Coordinate with supply chain and the platform's inventory team to prevent stockouts and overstock situations
  • Track and resolve fill rate and OTIF issues proactively
  • Plan and execute promotional campaigns including discounts, combo offers, banner ads, and search placements on the platform
  • Coordinate with HUL's trade marketing and shopper marketing teams to drive platform-specific activations
  • Track ROI of trade spends and promotional investments
  • Provide timely post-activity reports
  • Leverage platform dashboards and internal tools to track daily/weekly sales performance
  • Prepare and present weekly business reviews (WBRs) and monthly account scorecards
  • Analyze category share, competition benchmarking, and consumer purchase trends to derive actionable insights
  • Work closely with supply chain, finance, legal, and brand teams to ensure smooth operations
  • Manage deductions, claims, and reconciliations in coordination with accounts and finance teams
  • Partner with the digital shelf team to optimize product content, imagery, and ratings/reviews

Requirements:

  • Driven and commercially savvy
  • Analytical thinking
  • Relationship management
  • Executional excellence
  • Experience in e-commerce account management

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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