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We are looking for an experienced sales professional to join our Key Accounts team within the Hotel Solutions group. Our team builds exceptional, strategic, and long-term relationships with the largest and most valuable hotel companies within the Hotel Solutions portfolio. We find ways to solve our clients' many business challenges with a variety of Tripadvisor solutions, thereby supporting our customers and driving revenue for Tripadvisor. We work across multiple internal and external stakeholders to ensure we find the right strategy for each of our partners.
Job Responsibility
Managing and growing revenue within your territory, focusing on maximizing customer retention, acquiring new clients, and identifying upselling opportunities throughout the entire sales life cycle
Developing a comprehensive understanding of key customer needs and requirements by creating impactful and strategic account plans
Expanding and nurturing relationships with existing customers by uncovering their business needs and consistently proposing tailored solutions that align with their objectives
Conducting in-depth product demonstrations and consultatively positioning our hotel solutions, value proposition and benefit for business success
Successfully negotiating, renewing existing customers, and closing new business
Articulating data insights and metrics to demonstrate return on investment in line with clients' business objectives during QBRs
Consistently growing & maintaining a sales opportunity pipeline and effectively forecasting attainment
Achieving and exceeding agreed sales targets quarterly on revenue & other related KPIs
Serving as the link of communication between key customers and internal teams
Collaborating with other teams in the pursuit of excellent results and flawless execution
Networking with senior internal and external personnel in the pursuit of professional development and to further industry knowledge & expertise
Traveling as needed to meet with clients and attend industry events
Requirements
Minimum of 5 years of proven experience in Key Account Management or Sales (preferably within the Travel Industry or selling to complex organizations)
Strong ability to build and maintain long-term relationships with key clients by having a strong commitment to customer satisfaction and the ability to address client concerns promptly
Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work
Proven ability to operate effectively with a global-first mindset
Demonstrated track record of achieving sales targets and driving revenue growth within Business Development or Key Account Sales
Excellent negotiation and closing skills to secure profitable contracts and agreements
Exceptional verbal and written communication skills for effective client interaction and presentations
Ability to analyze market data and client feedback to inform strategy and decision-making autonomously
Target driven and proven self-starter with ability to deliver on initiatives without constant supervision
Territory and pipeline management experience using a CRM (Salesforce & Tableau)
Bachelor's Degree
Bi-lingual (Fluent Spanish - English)
What we offer
Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
"Work your way" with flexibility to suit your lifestyle