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We are seeking an experienced Senior Jira Administrator professional to design, build, and maintain enterprise-grade solutions across the Atlassian platform. You will play a critical role in translating business needs into technical solutions that drive efficiency, collaboration, and innovation across the organization.
Job Responsibility:
Design, build, and maintain scalable solutions across Atlassian products to support enterprise workflows
Translate business and user requirements into effective system configurations, automations, and dashboards
Develop and maintain comprehensive system architecture documentation, blueprints, and standards
Ensure platform stability, performance, and alignment with organizational goals
Integrate Atlassian tools with enterprise platforms including M365, CI/CD pipelines, and other business systems
Build and maintain automation solutions using native Atlassian tools, APIs, and scripting (Python, PowerShell, REST, etc.)
Continuously identify opportunities to streamline processes through intelligent automation
Support API development and maintenance for seamless cross-platform connectivity
Partner with product owners, project managers, and technical leads to gather and refine system requirements
Provide expert guidance on Atlassian capabilities, industry best practices, and governance frameworks
Communicate complex technical concepts clearly and effectively to both technical and non-technical stakeholders
Act as a trusted advisor on platform strategy and continuous improvement initiatives
Requirements:
Proven experience administering and configuring Atlassian products (Jira Software, Jira Service Management, Confluence)
Strong understanding of workflows, custom fields, permission schemes, and automation rules
Demonstrated experience integrating Atlassian with external tools and platforms using APIs and scripts
Familiarity with enterprise IT environments, including identity management, change control, and governance
Strong analytical and problem-solving skills with attention to detail
Excellent communication and stakeholder management abilities
Ability to think systematically and balance technical precision with user experience
Nice to have:
Experience with scripting languages (Python, PowerShell, Groovy)
Knowledge of ITIL, ITSM frameworks, or Agile methodologies
Atlassian certifications (ACP-100, ACP-200, or equivalent)
Experience with version control, CI/CD tools, and DevOps practices
Understanding of enterprise security, compliance, and data protection requirements
What we offer:
Support for professional accreditations
Flexible arrangements, generous holidays, plus an additional day off for your birthday
Continuous mentoring along your career progression
Active sports, events and social committees across our offices
24/7 support available from our Employee Assistance Program
The opportunity to invest in our growth and success through our Employee Share Plan