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Senior Java Support Engineer

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Wissen

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Location:
India , Mumbai

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

Wissen Technology is Hiring for Senior Java Support Engineer. We are seeking an experienced Senior Java Support Engineer who can manage complex projects end-to-end and provide strong technical and people leadership. The ideal candidate is not only a hands-on developer but also a strategic thinker capable of designing, developing, and delivering scalable enterprise solutions within the banking and financial domain. This role requires deep technical expertise, strong project management skills, and a passion for adopting modern frameworks and cloud-native architectures.

Job Responsibility:

  • Provide Level 3 production support for enterprise applications built using Java-based technologies
  • Investigate and resolve complex production issues escalated from L1 and L2 support teams
  • Perform detailed root cause analysis (RCA) and implement permanent fixes where applicable
  • Work closely with the client’s onsite team in Canada to troubleshoot incidents and coordinate resolutions
  • Monitor application logs, performance metrics, and system health to proactively detect issues
  • Debug issues related to application code, APIs, database queries, and integrations
  • Support application deployments, configuration updates, and production releases
  • Identify opportunities for automation and operational improvements to reduce recurring incidents
  • Maintain support documentation, knowledge base articles, and runbooks
  • Participate in incident management, change management, and problem management processes

Requirements:

  • 8+ years of experience in Java development or production support roles
  • Strong knowledge of Java, Spring / Spring Boot, and RESTful APIs
  • Experience troubleshooting issues in distributed or microservices-based applications
  • Strong experience with log analysis and debugging production issues
  • Experience working with relational databases (SQL, PostgreSQL, MySQL, Oracle)
  • Familiarity with Linux/Unix environments and command-line troubleshooting
  • Understanding of application monitoring tools and log aggregation platforms
  • Experience with Git and CI/CD pipelines

Nice to have:

  • Experience with cloud platforms such as AWS, Azure, or GCP
  • Familiarity with containerized environments (Docker, Kubernetes)
  • Experience using monitoring tools such as Splunk, ELK, Dynatrace, or AppDynamics
  • Knowledge of ITIL-based incident and problem management processes

Additional Information:

Job Posted:
March 20, 2026

Employment Type:
Fulltime
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