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Senior ITSM Change Coordinator

https://www.randstad.com Logo

Randstad

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Location:
India , Chennai

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

As an Infrastructure Engineer, you will assist in defining requirements, designing and building data center technology components and testing efforts. Your typical day will involve collaborating with various teams to ensure that the infrastructure meets the necessary specifications and standards. You will engage in problem-solving activities, contribute to design discussions, and support the implementation of technology solutions that enhance operational efficiency and reliability.

Job Responsibility:

  • Assist in defining requirements, designing and building data center technology components and testing efforts
  • Collaborate with various teams to ensure infrastructure meets specifications and standards
  • Engage in problem-solving activities
  • Contribute to design discussions
  • Support implementation of technology solutions
  • Expected to be an SME
  • Collaborate and manage the team to perform
  • Responsible for team decisions
  • Engage with multiple teams and contribute on key decisions
  • Provide solutions to problems for their immediate team and across multiple teams
  • Facilitate knowledge sharing sessions
  • Monitor project progress and ensure alignment with strategic goals

Requirements:

  • Proficiency in BMC Helix ITSM
  • Strong understanding of IT service management processes and frameworks
  • Experience with incident, problem, and change management
  • Familiarity with automation tools and scripting languages
  • Ability to analyze and optimize IT service delivery
  • Minimum 5 years of experience in BMC Helix ITSM
  • A 15 years full time education is required

Additional Information:

Job Posted:
December 27, 2025

Expiration:
February 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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