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This is a Contract to permanent position, offering an exciting opportunity to support and enhance the IT infrastructure of a dynamic organization in the museum and art gallery sector. The ideal candidate will have a strong background in managing IT systems, ensuring seamless operations, and implementing best practices for security and efficiency.
Job Responsibility:
Manage and maintain SaaS services, endpoint security, vendor relationships, and IT inventory to ensure smooth day-to-day operations
Oversee technical support for end-users, addressing issues promptly to maximize productivity
Lead hardware and software deployment, troubleshooting, and maintenance efforts
Collaborate with People Operations to streamline onboarding and offboarding processes, including equipment provisioning through Rippling
Administer and optimize office networks, ensuring robust connectivity and reliability using Ubiquiti
Support Google Workspace operations, maintaining functionality and resolving issues as needed
Work closely with internal development teams to provide technical assistance for proprietary applications
Implement security best practices across IT systems and networks to safeguard organizational data
Ensure the functionality of Google Meet and AV equipment within conference rooms to support uninterrupted meetings
Standardize processes and establish operational best practices to improve transparency, speed, and quality
Requirements:
Minimum of 5 years of experience in IT systems administration or a related field
Proficiency in tools such as Slack, Rippling, Google Workspace, Freshservice, and Azure Sentinel
Familiarity with Airtable, HubSpot, Confluence, Figma, and Five9 platforms
Strong troubleshooting and problem-solving skills for both hardware and software issues
Demonstrated ability to manage endpoint security operations and SaaS services effectively
Experience in vendor management and IT inventory oversight
Solid understanding of network administration and optimization, including Ubiquiti systems
Excellent communication skills and ability to collaborate across teams
What we offer:
medical, vision, dental, and life and disability insurance