Senior IT Support Engineer & Site Lead

We’re obsessed with delivering fantastic IT support and world-class customer service. This is a player-coach role, where you’ll need to be hands-on with projects and troubleshooting while also serving as an escalation point for IT Operations Engineers when they need help. You’ll be responsible for the day-to-day IT operations of our flagship Singapore HQ site, including ITAV hardware and office environments for our Singapore employees, and serve as the first escalation point for our local Singapore IT support team. You’ll triage and resolve issues, manage inventory, and be the local point for office expansions and construction. You'll ensure our events are set up and ready to wow guests, and audio-visual equipment is always ready to go, and be the local IT partner to our workplace and people teams. This role is a site lead role - you'll own the IT operations in our Singapore HQ, ensuring operations run smoothly and efficiently, reporting to the global IT Operations Manager and aligning with our global IT support team. We are a rapidly growing startup and move extremely fast - flexibility and adaptability are required.