Senior IT Support Administrator Job at Seismic (San Diego)

Senior IT Support Technician for US Navy Unmanned Vehicles Program

Arcfield is seeking a qualified individual for a full-time IT Support Technician...

Location

United States , Port Hueneme

Salary:

60199.95 - 104676.03 USD / Year

Arcfield

Expiration Date

Until further notice

Requirements

HS and 6-8 years experience
Clear understanding of computer hardware
Windows OS
COMPTIA Security +
Active Secret level security clearance

Job Responsibility

Excellent customer service and interpersonal communication skills in order to provide technical and product support
Proficient in information technology and operations management
Ability to work independently on problems and projects
Maintain smooth operation of multi-user computer systems, including maintaining and configuring network infrastructure
Monitor and manage systems backup resources, including daily backups, restores, CPU usage, disk usage, and response times to maintain operating efficiency
Perform systems security administration functions, including updating and patching OS and other systems and software programs
Other duties may include
setting up administrator accounts, maintaining system documentation, tuning system performance, installing system wide software and allocating mass storage space
Install, configure, and troubleshoot operating systems
assist with the maintenance and administration of applications

What we offer

Health Insurance
Life Insurance
Paid Time Off
Holiday Pay
Short Term and Long-Term Disability
Retirement and Savings
Learning and Development opportunities
wellness programs

Fulltime

Senior IT Administrator

We are looking for a Senior IT Administrator to lead the stability, security, an...

Location

United States , North Little Rock

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 3 years of experience in IT administration, systems engineering, or a similar technical support environment
Hands-on expertise with Microsoft Entra ID, Microsoft Intune, Microsoft 365, and Windows Server administration
Experience supporting hybrid infrastructure that includes cloud services, on-premises systems, virtualization, and endpoint security tools
Strong troubleshooting ability across user devices, enterprise applications, identity platforms, and network-related issues
Working knowledge of Active Directory, group policy, access controls, backup practices, and disaster recovery concepts
Ability to communicate technical information clearly to both technical teams and non-technical employees

Job Responsibility

Oversee identity and access administration across Entra ID, including account provisioning, permission structures, policy management, and role-based access controls
Manage Microsoft Intune to support device enrollment, compliance standards, application delivery, and mobile endpoint administration
Strengthen security by implementing multi-factor authentication, maintaining conditional access rules, and responding to risks or incidents affecting cloud systems
Administer the Microsoft 365 environment, including core collaboration and messaging services, tenant settings, and license allocation
Maintain core infrastructure across servers, virtual environments, networks, firewalls, wireless connectivity, backups, and recovery planning
Support and manage physical security technologies such as badge access systems, door controllers, and integrated surveillance components
Act as the highest level of escalation for complex technical issues involving hardware, software, connectivity, and user access
Coordinate employee onboarding and offboarding by preparing equipment, configuring accounts, assigning access, and recovering assets when needed
Develop clear technical documentation, maintain operating procedures, and contribute to IT initiatives such as office technology deployments, audits, and system upgrades
Partner with vendors and internal stakeholders to evaluate new tools, manage assets and software usage, and improve overall service delivery and cost efficiency

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan

Senior IT Support Engineer

We’re partnering with a well-established, fast-paced organisation to hire a Seni...

Location

United Kingdom , Haydock

Salary:

40000.00 - 45000.00 GBP / Year

Advocate Group

Expiration Date

Until further notice

Requirements

Strong experience across Microsoft technologies (O365, SharePoint, Active Directory)
Solid understanding of Group Policy and server administration
Experience with virtualisation (Hyper-V) and networking (Meraki preferred)
Exposure to firewalls (Checkpoint ideal)
Experience operating across 1st - 3rd line support
Comfortable working in a hands-on, deskside support environment
Strong problem-solving skills with high attention to detail
Confident communicator, able to engage with stakeholders at all levels
Proactive mindset with a focus on continuous improvement

Job Responsibility

Provide 1st - 3rd line support across users, systems, and infrastructure
Maintain and monitor server environments, backups, and system performance
Administer Active Directory, including Group Policy and user management
Support and manage virtualised environments (Hyper-V)
Maintain network infrastructure (switches, WiFi, firewalls)
Troubleshoot and resolve technical issues across hardware and software
Support IT projects (e.g. cloud migrations, VoIP to MS Teams)
Ensure systems comply with IT policies, security, and best practices
Create and maintain technical documentation
Identify areas for improvement and proactively enhance systems and processes

Fulltime

Senior IT Support Engineer

Plaud is building the world's most trusted AI work companion for professionals t...

Location

Singapore , Singapore

Salary:

Not provided

Plaud

Expiration Date

Until further notice

Requirements

Bachelor’s degree in a relevant field with 5–8 years of IT operations experience, including regional or lead responsibilities
Strong hands-on experience in global IT asset management and endpoint administration using Jamf, Intune, and Apple Business Manager
Expert-level macOS and Windows support skills with solid understanding of enterprise networking and infrastructure
Proven ability to deliver multi-site ELV or Smart Office projects and manage overseas vendors to successful acceptance
Fluent in Mandarin and professional English, with at least one advanced certification (PMP, CCNP, Jamf, or ITIL) and a strategic mindset

Job Responsibility

Own and govern the full lifecycle of overseas IT assets (Singapore, US, EU), ensuring compliance, secure recovery, and audit accuracy
Provide Tier 2/3 end-user support and maintain office IT infrastructure in Singapore while serving as the regional escalation point
Lead overseas ELV and Smart Office projects end-to-end, ensuring compliant, on-time, and zero-defect delivery
Operate and optimize regional network and infrastructure environments to ensure secure and stable connectivity
Manage endpoint security and software governance across overseas regions to minimize risk and ensure compliance

What we offer

An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud’s long-term success
Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity
Access to best-in-class AI tools, including Cursor, GPT models, Gemini, Claude, and other frontier AI systems to maximize engineering and execution efficiency
Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires
Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity
Comprehensive benefits to protect our employees' financial security, physical health, and longterm growth. Medical insurance and WICA coverage for all full-time employees

Fulltime

Senior IT Support Specialist

We’re looking for an experienced IT professional to join our team as a Senior IT...

Location

United States , Plymouth

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

5 or more years of progressive hands‑on experience in IT support or system administration
Strong knowledge of Windows environments, Office 365, endpoint security tools, and device management platforms
Solid understanding of networking concepts including switches, firewalls, wireless access points, VLANs, and VPNs
Experience diagnosing and resolving hardware issues across laptops, desktops, and networking equipment
Ability to manage small projects, communicate clearly with technical and non‑technical stakeholders, and work independently with minimal oversight

Job Responsibility

Serve as the primary escalation point for challenging technical issues and perform deep‑dive troubleshooting across hardware, software, networks, and cloud services
Lead or support technology projects such as device rollouts, system upgrades, network improvements, or new tool implementations
Provide technical guidance and coaching to junior and mid‑level team members, helping strengthen documentation, workflows, and troubleshooting standards
Monitor and optimize IT systems, including endpoints, network equipment, productivity tools, and device management platforms
Work with outside vendors to resolve complex issues, coordinate repair or replacement needs, and evaluate potential new solutions
Identify recurring technical problems and recommend improvements to reduce future incidents
Support security practices by ensuring devices, users, and systems stay compliant with organizational standards

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Senior IT Support Engineer

The Senior IT Support Engineer is the primary on-site IT contact for the US offi...

Location

United States , Suwanee, Georgia

Salary:

Not provided

Mujin

Expiration Date

Until further notice

Requirements

3+ years in IT support / IT operations with hands-on responsibility for end-user computing in a business environment (on-site + remote)
Experience providing L1–L3 support (or L2 with demonstrated L3 escalation capability), including triage, deep troubleshooting, and clear documentation of findings and next steps
Proficiency supporting and troubleshooting macOS and Windows endpoints (provisioning, patching, troubleshooting, and lifecycle support)
Working knowledge of Linux (Debian-based preferred) for basic workstation support and user assistance (e.g., troubleshooting, connectivity, packages, permissions)
Experience with MDM / endpoint management (e.g., SimpleMDM, Jamf, Intune) including device enrollment, compliance, software deployment, and policy enforcement
Experience with Microsoft 365 (basic administration): user management, groups, licensing, and troubleshooting common Office/Teams/Outlook issues
Familiarity with endpoint security tooling (EDR/AV, disk encryption, patch compliance) and following security policies/standards
Experience using a ticketing system (e.g., Jira Service Management, ServiceNow, Zendesk, Freshservice): prioritization, escalation notes, and meeting SLAs
Ability to create and maintain end-user documentation (how-to guides, onboarding checklists, runbooks, FAQs)
Comfortable handling sensitive/confidential information with discretion and strong judgment

Job Responsibility

Provide L1–L3 IT support for employees: triage requests, troubleshoot complex issues, communicate clearly, and drive tickets to resolution with strong follow-through
Act as the US escalation owner: handle high-impact incidents, coordinate with HQ/global teams, and ensure effective handoffs across time zones
Own day-to-day IT helpdesk operations for the US region: intake, prioritization, SLA adherence, ticket quality, and continuous improvement of workflows and templates
Manage the full employee lifecycle for IT: onboarding, transfers, offboarding, including device provisioning, account setup, access changes, and recovery of assets
Administer identity and access management (IAM) tasks (account provisioning, group/role management, access reviews as assigned), following global standards and approval processes
Provision, manage, and troubleshoot endpoints and mobile devices (Windows/macOS/Linux/IOS as applicable), including imaging, patching, encryption, EDR, VPN, certificates, and secure configuration baselines
Administer and maintain endpoint cloud services and collaboration/SaaS tooling within scope (e.g., MDM, endpoint compliance, device inventory, software deployment), escalating platform-level changes to HQ when required
Partner with the US infrastructure engineer and HQ IT teams to support local office IT infrastructure (network connectivity, printers, conferencing, meeting rooms, ISP coordination) and execute approved changes
Lead incident and escalation management for the US site: initial containment, user communications, coordination of technical resources, post-incident documentation, and follow-up actions
Perform problem management: identify recurring issues, conduct root cause analysis, implement permanent fixes, and reduce ticket volume through automation and standardization

Fulltime

Senior IT Support Engineer

EarnIn is scaling the systems and automations that power our people and protect ...

Location

Mexico , Mexico City

Salary:

Not provided

EarnIn

Expiration Date

Until further notice

Requirements

4+ years in IT systems/infrastructure engineering with a record of independently delivering large, complex projects
Hands‑on expertise with: Identity: Okta and/or Microsoft Entra ID (SSO/MFA, RBAC, SCIM, app integrations, policies, device trust)
Endpoints: Jamf Pro (macOS) and Intune (Windows), zero‑touch provisioning, modern management, patching at scale
Collaboration: Google Workspace, Slack, and Zoom administration
Strong automation skills (Python and/or PowerShell), API/OpenAPI proficiency, and event‑driven workflows (e.g., Okta Workflows)
Experience with AI Toolings and implementation (e.g., ChatGPT, Glean, Cursor)
Infrastructure as Code experience (Terraform) and Git‑based change management
Security mindset: DLP/EDR fundamentals, hardening baselines, audit readiness (SOC 2, PCI), and incident response
Excellent written and verbal communication, and the ability to influence decisions across functions

Job Responsibility

Identity and access (Okta/Entra): Design and operate secure, scalable identity architecture (SSO/MFA, RBAC, SCIM, lifecycle automation, role/group modeling)
Implement device trust (certificate-based authentication, posture checks) and context-aware access for web/SaaS applications
Enforce least‑privilege access and lead periodic access reviews aligned to audit requirements
Endpoint engineering (macOS and Windows): Own MDM platforms—Jamf Pro (macOS) and Intune (Windows)—including zero‑touch provisioning (ABM/Autopilot), baselines, CIS-aligned configuration, patching, and self‑service
Deploy and maintain Jamf Connect, kernel/system extensions, FileVault/BitLocker escrow, and secure Wi‑Fi/VPN profiles
Drive EDR/DLP coverage, policy-as-code, and timely compliance reporting
Automation and platform integrations: Automate joiner–mover–leaver, SaaS provisioning, software deployment, and remediation (Python/PowerShell/Bash, Okta Workflows, Tonkean)
Deliver Infrastructure as Code for internal IT (Terraform) and manage changes via Git
Build resilient integrations between financial systems (e.g., NetSuite, Carta, expensify) and data platforms (e.g., Tableau/Power BI) to enable business intelligence and comprehensive financial reporting with data quality, lineage, and reconciliation controls
Reliability, security, and compliance: Implement and sustain controls mapped to SOC 2 and PCI (as applicable) with repeatable evidence collection

What we offer

healthcare
internet and cell phone reimbursement
a learning and development stipend
potential opportunities to travel to our headquarters in Mountain View

Fulltime

Senior IT Support Engineer

For over 20 years, Waystone has been at the cutting edge of specialist services ...

Location

Salary:

Not provided

Waystone Governance Ltd.

Expiration Date

Until further notice

Requirements

A degree in IT
ITIL Certified
MCSE certified or equivalent
AWS certification favourable
General knowledge of information technology, theory, principles, and practices
Minimum of 5 years IT Support experience in a similar role
Excellent Technical aptitude and troubleshooting skills
Strong communication skills with the ability to interact with staff and colleagues effectively
Be able to work under pressure and against tight deadlines to implement pragmatic and intelligent decisions
Be adaptable and work as an effective member of a team

Job Responsibility

Provide excellent customer service
Hands on troubleshooting experience resolving a wide range of technical issues relating to Office PC's and server operating systems, Office 365 email, Printers, Network Software, Backup devices, internet connections etc
Tier 2 helpdesk duties as required along with coaching and mentoring Tier 1 helpdesk personnel to develop their skills
Experience in Exchange and O365 setup and administration
Experience in Active Directory administration
Experience in AWS Administration
Experience in Server Level troubleshooting
Backup Solutions - good knowledge of backup solutions
Experience working and troubleshooting videoconferencing system
Experience and working knowledge of networking concepts and technologies in a support environment

Fulltime

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Senior IT Support Administrator

Job Description

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