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Marriott Bonvoy Logo Marriott Bonvoy · IT - Administration

Senior IT Specialist

Malaysia, Kuala Lumpur · Job Posted May 30, 2026
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Job Responsibility

  • Troubleshoot and resolve technical problems or issues related to computer software and systems
  • Provide technical guidance and recommendations to resolve business problems
  • Analyze, recommend, and implement process improvements
  • Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment
  • Troubleshoot, modify, support, manage, and maintain applications programs and user accounts
  • Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities
  • Train or instruct users in the proper use of hardware or software
  • Manage and coordinate planning, design, operations, maintenance, and resource allocation of telecommunications activities, including client/server support and strategic and tactical planning
  • Consult with and advise others on administrative policies and procedures, technical problems, priorities, and methods related to telecommunications
  • Assist management in hiring, training, scheduling, evaluating, disciplining, and motivating and coaching employees
  • serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process
  • Develop and maintain positive working relationships with others
  • support team to reach common goals
  • listen and respond appropriately to the concerns of other employees
  • Follow all company policies and procedures
  • protect company assets
  • Speak with others using clear and professional language
  • Ensure adherence to quality expectations and standards
  • identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings
  • Visually verify information
  • Enter and locate information using computers/Point of Sale (POS) systems
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
  • Perform other reasonable job duties as requested by Supervisors

Requirements

  • Technical, Trade, or Vocational School Degree
  • At least 2 years of related work experience
  • No supervisory experience
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