Senior IT Project Manager

• Lead and successfully deliver multiple concurrent projects of varying complexity, size, and impact, delivering maximum value to stakeholders
• Manage multiple HBS partner, vendor, and IT relationships
• develop deep relationships through trusting interactions
• Lead projects independently from ideation through delivery and from transition to service operation with the ability to clearly and effectively scope and define work efforts
• Estimate projects using multiple techniques to arrive at realistic schedules
• clearly highlight methods used and assumptions made when communicating estimates
• Maintain a deep understanding of the scope of work and manage the project schedule
• articulate how decisions may impact the schedule, budget, and/or scope accordingly
• Actively identify and manage project risks, issues, and decisions
• navigate a complex matrixed organization to facilitate the resolution of these challenges
• Consistently manage and deliver project results predictably: on time, within budget, and on quality
• Provide consistent, timely, and well-crafted project progress status reporting and communications
• Build trust and collaboration by being present on-site and taking initiative to engage directly with colleagues, stakeholders, and various constituents
• Complete other responsibilities as assigned

• Minimum of five years’ post-secondary education or relevant work experience
• Knowledge of IT Infrastructure Library (ITIL) and IT Service Management (ITSM)
• Experience in using two or more project methodologies to deliver projects (i.e. Agile, Lean, Waterfall, etc.) to deliver successful outcomes
• Experience managing in vendor and 3rd party partners
• Experience leading project retrospectives and benefits analyses to drive organizational learning and improve future practices
• Effective at problem solving with a proactive solution-focused approach
• Excellent written and verbal communication skills
• Displays adaptability, flexibility and resilience while maintaining grace and tact under pressure
• Maintains a positive outlook and "can-do" attitude with a respectful and approachable style
• Background in higher-education and/or experience working in a managed product technology environment

PMI or Agile certifications

• Generous paid time off including parental leave
• Medical, dental, and vision health insurance coverage starting on day one
• Retirement plans with university contributions
• Wellbeing and mental health resources
• Support for families and caregivers
• Professional development opportunities including tuition assistance and reimbursement
• Commuter benefits, discounts and campus perks