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The Senior IT Project Manager will lead complex, enterprise-level technology initiatives that enhance digital and on-site visitor experiences in Los Angeles, California. This role is responsible for managing the full project lifecycle—from concept through implementation—while coordinating cross-functional teams and ensuring successful delivery of high-impact, consumer-facing technology solutions.
Job Responsibility
Lead end-to-end delivery of large, complex technical projects, including planning, execution, monitoring, and closing
Manage multiple concurrent initiatives with interdependencies across engineering, infrastructure, and business teams
Drive cross-functional collaboration with software engineers, system administrators, product teams, and stakeholders
Oversee project budgets, timelines, risks, and vendor relationships to ensure successful outcomes
Facilitate stakeholder communication, including executive-level reporting and presentations
Lead initiatives focused on enhancing digital experiences, including content systems and operational technologies
Develop and execute change management strategies to support adoption and long-term success
Identify project risks and implement mitigation strategies to minimize disruption
Maintain detailed documentation, reporting, and project artifacts
Ensure alignment of deliverables with organizational priorities and user experience goals
Requirements
Bachelor’s degree in a related field or equivalent experience
5+ years of experience managing complex, consumer-facing technical projects
Proven ability to lead projects end-to-end, including scope, budget, timeline, and risk management
Strong experience working with cross-functional technical teams, including engineering and infrastructure
Demonstrated ability to manage multiple projects with competing priorities
Excellent written and verbal communication skills, including executive presentations
Strong organizational, analytical, and problem-solving capabilities
Nice to have
Project management certification (e.g., PMP) or equivalent training
Experience managing digital experience platforms or customer-facing technologies
Familiarity with project management tools such as Jira or similar systems
Experience working within large, matrixed organizations
Background in nonprofit, cultural, or mission-driven environments
What we offer
Comprehensive medical, dental, and vision coverage with employer contributions
Retirement plans with employer matching and contributions
Generous paid time off, holidays, and flexible scheduling options
Professional development and educational assistance programs