Senior IT Operations Manager Jobs

New

Senior Payments Operations Manager

As Senior Payments Operations Manager for Procedures, Standards & GTM Readiness,...

Location

United States

Salary:

188000.00 - 235000.00 USD / Year

Airbnb

Expiration Date

Until further notice

Requirements

12+ years of experience in payments, fintech, or financial services, with a focus on operations, enablement, or process management
Proven success in building and scaling operational payment processes across complex, cross-functional organizations
Deep understanding of pay-ins, payouts, operational workflows, forecasting, and exception management, including regulatory, compliance, and policy requirements
Demonstrated ability to translate strategy and policy into actionable, scalable operations
Strong collaboration and stakeholder management skills across Product, Risk, Compliance, Finance, and Operations teams
Analytical and structured thinker with a bias for execution and continuous improvement
Excellent communicator, able to simplify complex concepts and influence effectively across all levels of the organization

Job Responsibility

Operational Enablement & Execution: Partner cross-functionally to operationalize core workflows for Airbnb’s payments platform—including third-party payments, unpaid payouts, blocked third-party payments, dormant accounts, liens, garnishments, and escheatment—ensuring each has clear ownership, documented processes, appropriate tooling, and reliable execution with defined performance metrics and SLAs
Collaborate cross-functionally with Product, Risk, Compliance, Partnerships, Treasury, Customer Support, FP&A, and regional teams to align on workflow design, tooling needs, volume projections, resource planning, and budgeting
Balance control and experience, ensuring operational processes meet policy, risk, and compliance requirements while minimizing friction for guests and hosts
Identify and implement optimization opportunities across money-movement operations, leveraging automation, AI, and data insights to improve accuracy, speed, and scalability
Close ownership gaps by establishing clear accountability, measurable SLAs, and consistent global execution standards
Develop playbooks, procedures, and escalation paths that define how payments operations are executed and governed across markets and teams
May eventually lead directly or indirectly a team of people to enable and execute operations
Policies, Procedures & Standards: Define and maintain clear policies and procedures that guide payment operations, ensuring ownership, consistency, and compliance globally
Embed controls into everyday work so processes meet legal and regulatory requirements without adding unnecessary friction
Keep policies and procedures current and simple, updating them as products, markets, or regulations evolve, and ensuring teams know how to apply them in daily operations

What we offer

bonus
equity
benefits
Employee Travel Credits

Fulltime

Senior Manager, eCom Operations Manager

We are looking for an experienced Senior Manager, eCom Operations to strengthen ...

Location

Sweden , Stockholm

Salary:

Not provided

sa.global

Expiration Date

Until further notice

Requirements

Strong analytical and problem-solving skills with a focus on scalability and operational efficiency
Excellent stakeholder management and communication across global teams and functions
Proven ability to drive standardization, structure, and best-practice implementation across multiple regions
Data-driven mindset with solid experience using operational KPIs and performance dashboards
Several years of experience in e-commerce operations, logistics, or global supply chain management
Demonstrated success leading cross-functional initiatives involving Operations, IT/ERP, Customer Service, and regional eCom teams
Experience with warehouse operations, 3PL management, and system integrations (ERP, WMS, TMS, Salesforce, Shopify)

Job Responsibility

Own and develop the global strategy and roadmap for eCom Operations, ensuring alignment with regional teams and business priorities
Translate long-term goals into actionable initiatives that improve efficiency, scalability, and customer satisfaction
Define, document, and roll out global best-practice procedures for fullfillment, returns, delivery performance, and operational workflows
Partner with IT, ERP, and Tech teams to enhance integrations with logistics partners and strengthen system capabilities
Lead cross-functional projects focused on logistics, transport, warehouse optimization, and overall operational improvement
Manage the operational readiness for launching new product categories across multiple warehouse setups
Identify and implement opportunities to improve lead times, reduce costs, and enhance the customer experience
Work closely with Customer Support and Regional Operations teams to resolve pain points and drive performance excellence

What we offer

re-location support
visa/work permit application
local authority registration
home finding service

Senior Operations Manager

We are seeking a highly skilled and motivated Senior Operations Manager to lead ...

Location

United Kingdom , Hartlepool

Salary:

Not provided

NEC Software Solutions

Expiration Date

Until further notice

Requirements

Proven experience in a senior operational leadership role, ideally within government services, public sector contracts, or similar regulated environments
Strong track record of managing managers and large, diverse teams
Demonstrable experience in client relationship management, particularly with government or public sector partners
In-depth understanding of quality management, compliance frameworks, and operational performance metrics
Excellent communication, negotiation, and influencing skills
Strong problem-solving and decision-making capability with a focus on outcomes
A collaborative leadership style, with the ability to inspire and engage teams
Candidates must be able to demonstrate a pre-existing right to work and travel within the UK

Job Responsibility

Provide strong leadership to Operations Managers, setting clear expectations and holding accountability for performance and service delivery
Build a high-performing, motivated workforce by creating a positive, supportive, and inclusive team culture
Ensure high levels of staff engagement, retention, and productivity across all divisions
Oversee day-to-day delivery of entitlement services, ensuring high utilisation of resources and consistent achievement of service level agreements (SLAs)
Monitor and drive operational efficiency, process improvement, and standardisation across service lines
Anticipate operational challenges and develop proactive solutions to mitigate risks
Act as a senior point of contact for client organisations, building trusted relationships with local and central government partners
Ensure client requirements are understood, interpreted, and consistently delivered to a high standard
Provide clear communication and reporting to both internal stakeholders and external partners
Ensure strict adherence to compliance requirements, contractual obligations, and regulatory frameworks

What we offer

Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
25 days paid holiday with the option to buy/ sell
4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
A fantastic selection of flexible benefits to suit your individual needs
Invaluable employee assistance programme
All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects

Fulltime

Senior Manager - Engineering Operations

At Mercury, we build products that help startups and growing companies manage th...

Location

United States; Canada , San Francisco; New York; Portland

Salary:

239000.00 - 298900.00 USD / Year

Mercury

Expiration Date

Until further notice

Requirements

6+ years of experience in Engineering Operations, Technical Program Management, Engineering Chief of Staff, or adjacent leadership positions in a fast-paced tech company
A background in software engineering, with demonstrated success in shaping Engineering-wide or company-wide strategy through operational leadership
Experience managing complex engineering programs and initiatives at scale, and measuring impact through data
Experience bringing structure to ambiguity, managing through influence, and enabling senior ICs and managers to do their best work
Thoughtful systems thinking—you’re able to take a holistic view of the situation or engage with the details, depending on the need of the hour
Communicate clearly and with care, whether facilitating a leadership offsite, drafting an all-hands update, or aligning multiple teams around shared goals

Job Responsibility

Drive the planning and execution of strategic initiatives across Engineering—which may cover hiring, onboarding, metrics, budgeting, and tooling—working closely with leadership to turn ideas into scalable systems
Design and execute programs to enable and expand AI adoption for coding assistance and in-product features
Partner with our Strategic Operations team to improve core processes like planning cycles and incident management to help Engineering execute effectively and adapt with scale
Act as orchestrator and glue for department-wide initiatives such as tech debt paydown projects, architectural investments, or improvements to the hiring process
Overall: build an environment of operational excellence—using data, context, and collaboration to raise the bar for how we work

What we offer

base salary
equity (stock options)
benefits

Fulltime

Senior Operations Manager

The Senior Operations Manager, is a key leadership role responsible for overseei...

Location

United States , Sunnyvale

Salary:

110000.00 - 145000.00 USD / Year

Hogarth

Expiration Date

Until further notice

Requirements

Proven experience in a senior operations role, ideally within a creative or production agency
Strong understanding of operational systems, project workflows, and process design
Demonstrated ability to implement and manage systems across departments or teams
Excellent interpersonal skills and the ability to manage senior stakeholders
Experience in a client-facing environment with a consultative approach to problem-solving
Commercially savvy, with experience managing budgets and driving efficiency
Skilled in resource management, including planning, allocation, and performance oversight
Strong leadership, communication, and decision-making skills
Comfortable operating in a fast-paced, dynamic environment

Job Responsibility

Lead and evolve business operations, ensuring alignment with strategic goals
Build, scale, and refine operational frameworks to support business growth
Ensure effective execution of processes across departments with a focus on continuous improvement
Oversee system implementation and management, including operational tools, platforms, and infrastructure
Lead resource planning, allocation, and optimization across teams
Establish and track KPIs to monitor performance and drive accountability
Leverage a strong resource management background to ensure workforce efficiency and adaptability to changing project demands
Partner with department heads to ensure streamlined communication and operational alignment
Drive initiatives that improve workflow, productivity, and service delivery
Serve as a key point of contact for senior stakeholders, both internal and external

What we offer

Competitive benefits package

Fulltime

Senior Rooms Operations Manager

Manages the execution of all operations in the rooms area departments and managi...

Location

United States , Chicago

Salary:

91000.00 - 127000.00 USD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED with 4 years experience in guest services, front desk, housekeeping, or related professional area
OR 2-year degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 2 years experience in guest services, front desk, housekeeping, or related professional area
Experience managing rooms operations departments (Front Office, Engineering/Maintenance, Housekeeping)
Experience managing staff
Understanding of guest and employee satisfaction metrics
Financial performance management skills
Compliance with standards and procedures

Job Responsibility

Manage execution of all operations in rooms area departments (Front Office, Engineering/Maintenance, Housekeeping)
Manage staff
Improve guest and employee satisfaction
Maximize financial performance of department
Monitor compliance with standards and procedures
Lead specific team to meet property goals
Verify goals are translated to team for guest tracking and productivity
Create property environment emphasizing motivation, empowerment, teamwork, continuous improvement
Develop action plans based on satisfaction results
Set clear expectations with General Manager

What we offer

Equal opportunity employer
Diverse and inclusive environment
Wide range of benefits supporting associates and families
Wellbeing support
Career empowerment
Training and development opportunities
Recognition programs
Holistic well-being focus

Fulltime

Distribution Center Operations Senior Manager

The Distribution Center Operations Senior Manager is responsible for the overall...

Location

United States , Fredericksburg

Salary:

82940.00 - 182549.00 USD / Year

CVS Health

Expiration Date

December 31, 2025

Requirements

Minimum 5 years of work experience as an Operations Manager/Sr. Ops Manager in a Distribution Center/Warehouse
Minimum 5 years of experience in managerial/leadership positions in a Distribution Center/Warehouse
Minimum 3 years of experience with Microsoft Office Suite
High School Diploma, GED

Job Responsibility

P&L responsibility for assigned departments within the DC
Ensure timely, secure, accurate deliveries of DC products/services through optimum deployment of courier/delivery resources
Partner with HR support resources to achieve staffing targets through creative recruiting methods
Create & maintain strong relationships with field store partners, corporate partners, asset protection, and transportation
Achieve all DC productivity, key performance and quality metrics
Ensure compliance with all government regulations and statutes in the areas of DEA, OSHA, employment, wage & hour, and EEO/AA
Ensure appropriate floor presence, engaging with colleagues and front-line leaders
Partner with HRBP to drive a colleague engagement strategy for the total DC
Partner with Director for succession planning, talent management processes
Drive an inclusive culture at all levels of the DC

What we offer

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
No-cost wellness screenings
No-cost tobacco cessation programs
No-cost weight management programs
Confidential counseling
Financial coaching
Paid time off
Flexible work schedules

Fulltime

Senior FX Operations Manager

Citi Markets Operations is currently at a pivotal point in its evolution and jou...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Degree or equivalent work experience preferred
8-10+ years of experience in Tier 1 global financial institutions including extensive experience in handling large projects delivering operational activities, especially in FX products
Experience delivering strategic change programmes spanning multiple years in a fast paced, large global financial services firm, ideally in an operations organization
Energetic, flexible, collaborative, and proactive
a leader who can positively and productively add product impact to both strategic and tactical technology
Strong, influential communicator who is articulate and concise, demonstrated success interacting with senior management both in the business, corporate functions as well as the Operations, Business and Technology environments
Strong risk management and control mindset
Provides evaluative judgment based on analysis of factual information in complicated, unique and dynamic situations
draws on diverse range of internal and external sources
Self-reliant, good problem solver, results oriented

Job Responsibility

Proactive engagement with Singapore country and APAC regional stakeholders (Business, Technology, Finance/PCG, Operations) in order to support the business and clients trading in Markets products, including but not limited to FX
Drive and implement sustainable processes, automation/migration initiatives, and standard adherence to policies
Working very closely with Operations Control on developing and adhering to an effective control framework that fully meets Audit, Compliance and Regulatory requirements
delivery of periodic presentations to external regulators as required
Involvement in shaping/building standardized and sustainable operational workflow and service standards for new product/production variations launches by APAC FX business. ie. NPAC process
Ensuring robust infrastructure and tools (Dashboards, MIS, Alerts etc.) are in place to effectively manage risk and service our clients to a high standard
Involved in preparing & publishing strong MIS information for regular Management Updates
High level of focus on digitization, automation and elimination of manual touch points (MTP)
Implementing a successful People and Engagement strategy to help attract, develop, retain and recognize a diverse and talented global workforce
Promoting a culture of continuous improvement and cultivating a robust service and control environment

Fulltime

Senior IT Operations Manager

Archer Aviation

Location:
United States, San Jose

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 20, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Senior IT Operations Manager

Senior Payments Operations Manager

Senior Manager, eCom Operations Manager

Senior Operations Manager

Senior Manager - Engineering Operations

Senior Operations Manager

Senior Rooms Operations Manager

Distribution Center Operations Senior Manager

Senior FX Operations Manager

Senior IT Operations Manager

Archer Aviation

Location:United States, San Jose

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:December 20, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Senior IT Operations Manager

Senior Payments Operations Manager

Senior Manager, eCom Operations Manager

Senior Operations Manager

Senior Manager - Engineering Operations

Senior Operations Manager

Senior Rooms Operations Manager

Distribution Center Operations Senior Manager

Senior FX Operations Manager

Location:
United States, San Jose

Category:
IT - Administration

Contract Type:
Not provided

Job Posted:
December 20, 2025