This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Reporting to the Cloud, Access & Identity Management and Modern Workplace Team Leader you will form an integral part of the Hybrid Infrastructure Team in taking ownership and delivery of key Microsoft 365 and Modern Workplace outcomes and deliverables. The successful candidate will have significant prior experience of operating within a similar role.
Job Responsibility:
Planning, managing and outcomes / deliverables from concept to transition into support
Delivering documentation such as HLD, LLD, implementation documents and knowledgebase articles
Handover of outcomes / deliverables to colleagues within the team (both on-shore and off-shore)
Driving improvement and innovation, challenging current technologies, processes and behaviours
Ensuring availability, Integrity and confidentiality of Digital and Change services to ensure SLAs and KPIs are maintained
Acting as an escalation point for Service Desk / 2nd line support functions
Undertaking all activities with a primary focus on user experience and operational efficiencies
Identifying automation opportunities
Ensuring systems are adhering to technical policies and processes to ensure systems remain compliant and secure
Working with third party strategic partners
Building a strong working relationship with colleagues within the Infrastructure Team and the wider Digital and Change function
Requirements:
Resident in the UK and willing to spend 3-4 days per week at our Leicester Head Office until up to speed, then dropping to 2-3 days per week
Clear and demonstrable strength in depth of experience in designing, configuring and supporting across the Microsoft 365 Suite to include- Exchange Online
Purview
Defender for Endpoint
Defender for Office
Defender for Identity
SharePoint
Teams
OneDrive
Privileged Identity Management
and Intune – managing windows devices and applications
MS-102 Microsoft 365 Enterprise Administrator Certification
Experience is use of Microsoft Server OS 2019 upwards
Technical understanding of how to manage / operate Active Directory, DNS, DHCP, GPOs Azure AD, AD Connect, SSO, MFA
Designing, delivering and maintaining systems following least privileged access principles
Technical knowledge of networking including subnets, routing, diagnostics
Ability to use creativity and innovation to automate and streamline processes and procedures using PowerShell / other relevant tools
Ability to work independently and take ownership of complex tasks using available resources, as needed
Excellent documentation skills
Excellent analytical and troubleshooting skills
What we offer:
Competitive Salary
Hybrid Working Options
25 Days' Holiday (Plus 8 Days Public Holiday)
Option To Buy Or Sell an additional 5 days' Holiday