Senior IT Infrastructure Engineer Kibo

• Plant IT Infrastructure Operations (Local Ownership & Coordination) Maintain strong understanding of the site infrastructure landscape (LAN/WAN/Wi-Fi, server/virtual environments, core services, backups, printing, end-user compute) including local configurations, dependencies, and operational constraints
• Act as the site technical point of contact for infrastructure incidents and problems
• coordinate diagnosis and resolution with central Infrastructure teams and service providers
• Support lifecycle activities at site (patching coordination, hardware refresh, capacity and performance monitoring, documentation/CMDB accuracy as applicable)
• Ensure local execution and validation of backup/restore procedures for site-relevant systems and services (in alignment with global standards and service owners)
• Provide site ownership for end-user computing (EUC) fundamentals: coordination of endpoint rollouts and refresh, local device standards adherence, collaboration/meeting room technology support, and escalation management with global workplace/EUC teams
• Support plant-specific software solutions from an IT perspective (e.g., local manufacturing support tools, label/printing solutions, shopfloor data capture clients): manage infrastructure dependencies, connectivity, access, deployments, and coordination with application owners/vendors
• IT/OT Convergence & OT-Connected Environment Support Partner with Automation/Engineering and OT owners to support OT-connected systems (e.g., SCADA/MES interfaces, historians, engineering workstations) by understanding connectivity requirements, dependencies, and integration points to enterprise IT
• Help implement and sustain IT/OT network segmentation and secure connectivity in alignment with enterprise standards (e.g., zone/conduit principles, firewall rules coordination, remote access patterns)
• Support risk assessments and change impact analysis for shopfloor/OT environments
• ensure changes are planned to minimize production disruption
• Local Project Leadership & Site Readiness Lead or co-lead local infrastructure projects (network upgrades, server/storage changes, site moves/expansions, industrial connectivity improvements) from scope definition through execution and handover
• Act as site point of contact for global/regional deployments
• coordinate site readiness, cutover planning, communications, and hyper care support
• Manage local delivery governance: track actions, risks, dependencies, and status
• escalate issues early
• ensure documentation and operational acceptance are completed
• Support site Business Continuity and Disaster Recovery (BCP/DR) readiness for IT services: identify critical dependencies, maintain local recovery procedures/runbooks, and coordinate testing and remediation actions with global service owners
• Security, Compliance & Service Improvement Local execution of security controls and compliance requirements for infrastructure and OT-connected environments (e.g., vulnerability remediation coordination, secure configurations, audit support)
• Drive continuous improvement by identifying recurring issues, improving operational procedures, and promoting standard tools and best practices at the site
• Maintain clear technical documentation (network diagrams, server/application dependencies, OT/IT interfaces, runbooks) to improve resilience and reduce recovery time
• Stakeholder & Vendor Coordination Serve as a technical liaison between plant leadership, IT teams, and OT stakeholders
• translate technical constraints and impacts into clear, business-relevant messaging
• Coordinate on-site activities for vendors and service partners (access, safety requirements, scheduling, acceptance testing) to ensure work is completed to standard

• Bachelor’s degree in computer science, Information Systems, Engineering, or comparable practical experience
• Strong experience in plant/site IT infrastructure: networking (switching/routing fundamentals, VLANs, Wi-Fi), Windows Server and/or Linux administration basics, virtualization, and endpoint environment integration
• Hands-on familiarity with end-user computing (EUC) in a manufacturing context (endpoint lifecycle coordination, collaboration/meeting room technology, and local onsite support/escalations)
• Working knowledge of core enterprise services and infrastructure dependencies (identity, DNS/DHCP, certificates, backups, monitoring, remote access, printing)
• Exposure to plant-specific software solutions and their IT dependencies (e.g., shopfloor clients, label/printing solutions, data capture tools), including coordinating deployments, access, and vendor/application-owner troubleshooting
• High-level understanding of application and database concepts as they relate to infrastructure (e.g., client/server dependencies, basic SQL concepts, connectivity, performance and availability considerations)
• Experience working in or alongside OT environments and understanding of IT/OT convergence needs (shopfloor connectivity, segmentation concepts, production-critical change planning, vendor-managed OT systems)
• Experience supporting business continuity and disaster recovery activities (BCP/DR): identifying critical dependencies, maintaining recovery procedures/runbooks, and participating in backup/restore and DR testing
• Demonstrated project leadership skills: defining scope, building plans, managing risks/dependencies, coordinating stakeholders and vendors, and driving execution to closure
• Strong troubleshooting and problem-management mindset
• able to lead technical triage across teams and communicate clearly during incidents and changes
• Strong communication skills
• comfortable translating technical impacts and options for plant leadership and non-IT stakeholders
• Knowledge of security and compliance practices for infrastructure (patch/vulnerability remediation coordination, secure configuration, access control principles)
• cybersecurity awareness for OT is a plus
• Ability to work independently at site, prioritize effectively, and collaborate in a global team environment
• willingness to travel as needed

cybersecurity awareness for OT is a plus