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Senior IT ERP Analyst, OTC

United States, Salt Lake City 119000.00 - 150000.00 USD / Year · Job Posted March 05, 2026
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Job Description

We are seeking a highly skilled Senior ERP Analyst to join our IT organization as the functional subject-matter expert for our SAP S/4HANA Order-to-Cash (OTC) processes. In this role, you will focus on designing, implementing, and supporting OTC solutions—spanning order management, fulfillment, billing—and ensuring seamless integration with external systems via IDocs, middleware, and other interfaces.

Job Responsibility

  • Act as the functional lead for SAP S/4HANA OTC
  • Collaborate with business users and cross-functional IT/integration teams to gather, analyze and document business requirements
  • Design and configure SAP OTC modules and related enhancements
  • Drive integration between SAP and external ordering, e-commerce, CRM or third-party systems
  • Provide system support & maintenance post go-live
  • Work with master-data, supply chain and logistics leads to ensure data governance
  • Partner with business process owners to identify and implement continuous improvements
  • Develop and deliver user training materials, documentation and ongoing support
  • Participate in project planning, change control, release management and system governance

Requirements

  • Bachelor’s degree (or equivalent) in Information Systems, Computer Science, Business Administration or related discipline
  • Minimum 6 – 8 years of hands-on experience in SAP OTC/Sales & Distribution (SD) functional roles
  • Demonstrated experience with one or more full-life-cycle SAP implementations (preferably S/4HANA) and sustainment support
  • Proven experience designing and supporting system integrations (IDocs, middleware, EDI, APIs) between SAP and external systems
  • Expert knowledge of SAP SD/OTC configuration
  • Solid understanding of integration concepts and landscape
  • Expert ability to translate business problems into detailed functional specifications
  • Expert analytical, problem-solving and data-integrity skills
  • Expert written and verbal communication skills
  • Expert ability to manage multiple priorities
  • Expert familiarity with project lifecycle and change management methodologies

What we offer

  • Bonus target range: 25%
  • Generous benefits package including medical, dental, vision, life, disability
  • A company culture that prioritizes internal development and professional growth
  • Flexible Time Off (FTO) program
  • 401(k) plan with a degree of employer matching
  • Paid parental leave
  • Wellness programs and product discounts

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