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We are seeking a highly skilled Senior ERP Analyst to join our IT organization as the functional subject-matter expert for our SAP S/4HANA Order-to-Cash (OTC) processes. In this role, you will focus on designing, implementing, and supporting OTC solutions—spanning order management, fulfillment, billing—and ensuring seamless integration with external systems via IDocs, middleware, and other interfaces.
Job Responsibility:
Act as the functional lead for SAP S/4HANA OTC: sales order entry, pricing, availability check, delivery, billing, credit & collections, customer master data
Collaborate with business users and cross-functional IT/integration teams to gather, analyze and document business requirements
Design and configure SAP OTC modules and related enhancements
Drive integration between SAP and external ordering, e-commerce, CRM or third-party systems
Provide system support & maintenance post go-live
Work with master-data, supply chain and logistics leads to ensure material, customer and pricing data governance
Partner with business process owners to identify and implement continuous improvements
Develop and deliver user training materials, documentation and ongoing support
Participate in project planning, change control, release management and system governance
Requirements:
Bachelor’s degree (or equivalent) in Information Systems, Computer Science, Business Administration or related discipline
Minimum 6 – 8 years of hands-on experience in SAP OTC/Sales & Distribution (SD) functional roles
Demonstrated experience with one or more full-life-cycle SAP implementations (preferably S/4HANA) and sustainment support
Proven experience designing and supporting system integrations (IDocs, middleware, EDI, APIs) between SAP and external systems
Expert knowledge of SAP SD/OTC configuration: order types, item categories, schedule lines, deliveries, billing, pricing procedures, output determination, credit management
Solid understanding of integration concepts and landscape: IDoc types, interface design, middleware tools
Expert ability to translate business problems into detailed functional specifications
Expert analytical, problem-solving and data-integrity skills
Expert written and verbal communication skills
Expert ability to manage multiple priorities and deliver in dynamic, cross-functional environments
Expert familiarity with project lifecycle and change management methodologies
Nice to have:
Recent experience in SAP S/4HANA environments
What we offer:
Bonus target range: 25%
Generous benefits package including medical, dental, vision, life, disability
A company culture that prioritizes internal development and professional growth