Senior IT Business Relations Manager Job at 7-Eleven, Inc (Irving)

Job Description

In this role, the IT Business Relations Manager (BRM) acts as the chief liaison between IT and the business units, a trusted advisor to the business units, and is the face of IT to the business and the face of the business to IT. This role will establish and maintain a relationship between IT and the business to increase the value realized from IT assets, investments, and capabilities. The BRM is responsible for understanding the business, participating in the development of the business strategy and roadmap, facilitating the creation of project business cases, managing interdependencies across departments, contributing to the prioritization of projects, ensuring projects align with the technology roadmap, educating IT about the business, and ensuring the IT strategy supports the overall business strategy.

Job Responsibility

Acts as the principal technology advisor to all Business Units assigned and serves as a champion for identifying, leading, and driving information technology transformation
Interfaces with company leadership to ensure that technological needs are met
Performs other duties as requested or assigned

Requirements

Bachelor’s Degree preferred in Management Information Systems, Computer Science, Business, or related field
3-5 years’ progressive retail leadership and/or IT experience
Project management experience is preferred
Experience with Jira/Confluence, project management tools, and business process management tools preferred
Ability to multi-task and manage multiple requests simultaneously
Good understanding of technologies and business processes
Basic understanding of the business systems used by business client(s)
Critical thinker
Self-starter requiring minimal supervision
Good understanding of business issues and technical implications
Excellent understanding of client operations and systems
Business strategy development and execution skills
Establish and maintain positive and productive work relationships
Demonstrate a high level of customer service and cooperation
Business process improvement
Broad knowledge of business applications, operating systems, network systems, Internet, telecommunication systems, and all other relevant technology platforms
Demonstrated expertise with Word, Excel, PowerPoint and other MS Office suite applications
Excellent communication, organizational and interpersonal skills and the ability to research and resolve issues
Strong facilitation skills for requirement elicitation and management communications
Ability to handle diverse situations, multiple initiatives and rapidly changing priorities
Ability to present information, both verbal and written, in a clear and concise manner
Ability to multi-task and track multiple efforts concurrently
Ability to develop estimations, including the work steps and effort hours
Ability to translate business requirement(s) into detailed technical documentation
Experience with software development and deployment processes
Familiarity with waterfall, agile and iterative software development lifecycles
Ability to test thoroughly, including boundary testing, negative testing, ad hoc testing and regression testing
Ability to troubleshoot issues in the certification and production environments
Understanding of organizational change management (OCM) to assist with adoption of system changes
Ability to perform repeated bending, standing and reaching
Ability to occasionally lift to 40 pounds
Ability to travel

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Senior IT Business Relations Manager

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