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As a global leader in business and technology innovation, we work with top organizations worldwide to deliver solutions that create meaningful impact. With 190,000+ professionals across 70+ countries, we blend deep expertise with a culture that values learning, curiosity, and collaboration. We lead transformation and deliver secure, innovative, industry-specific solutions that move businesses forward. Our people drive everything we achieve, they think bold to deliver the outcome while ensuring every voice is heard. NTT Data Greece is looking for a Senior IT Business Analyst in Athens to work with our clients in the European public sector with solid experience in IT environments, responsible for driving end‑to‑end business analysis activities, bridging business and technical teams, and delivering high‑quality solutions in large-scale organizational contexts.
Job Responsibility
Elicit, analyze, and document business requirements across the full lifecycle
Model processes (BPMN) and define decision logic (DMN)
Support Agile ceremonies and ensure high-quality backlog artefacts
Act as a bridge between business stakeholders and IT teams
Contribute to solution design, validation, testing, and acceptance activities
Facilitate workshops, stakeholder interactions, and co‑creation sessions
Requirements
Bachelor's degree in Information Technology, Computer Science, Statistics, Business Administration or a related field
At least 5 years of experience in Business Analysis within IT projects and minimum 3 years in large/complex organization
Strong expertise in BPMN modelling (mandatory) and DMN, with ability to design AS-IS / TO-BE processes
Experience in Agile frameworks (Scrum/Kanban) and product lifecycle support
Experience with BDD (Behavior Driven Development) for requirements definition and validation
Excellent verbal and written communication skills in English (C1 Level)
Ability to translate business needs into requirements, user stories, and acceptance criteria
Strong process analysis, optimization, and redesign skills
Effective stakeholder management, workshop facilitation, and co‑creation support
Very good communication skills, both written and verbal
Proven experience working in collaborative team environments
High autonomy and proactivity
Strong analytical thinking and problem-solving capabilities
Ability to engage stakeholders effectively and build alignment
Nice to have
IIBA-CBAP (Certified Business Analysis Professional)
Business modelling: ARIS (or equivalent)
Collaboration & documentation: SharePoint, MS Office 365, FigJam (or equivalent)