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Key Responsibilities: Review, analyze, and evaluate business systems, processes, and user needs. Translate business strategies into functional system solutions. Lead business process reengineering and identify new technology applications to improve operations. Prepare solution options, risk assessments, and financial analyses including cost/benefit, ROI, and build vs. buy. Develop detailed business and functional requirements documentation. Serve as a liaison between business users and IT teams (Architecture, Development, QA, Support). Participate in software development reviews and provide guidance to technical teams. Support and participate in unit testing, system testing, and user acceptance testing (UAT). Plan, organize, and manage multiple assignments to meet deadlines with high accuracy. Communicate effectively with technical and business stakeholders at all levels. Support project delivery and contribute to continuous process improvement initiatives.
Job Responsibility:
Review, analyze, and evaluate business systems, processes, and user needs
Translate business strategies into functional system solutions
Lead business process reengineering and identify new technology applications to improve operations
Prepare solution options, risk assessments, and financial analyses including cost/benefit, ROI, and build vs. buy
Develop detailed business and functional requirements documentation
Serve as a liaison between business users and IT teams (Architecture, Development, QA, Support)
Participate in software development reviews and provide guidance to technical teams
Support and participate in unit testing, system testing, and user acceptance testing (UAT)
Plan, organize, and manage multiple assignments to meet deadlines with high accuracy
Communicate effectively with technical and business stakeholders at all levels
Support project delivery and contribute to continuous process improvement initiatives
Requirements:
8+ years of experience reviewing, analyzing, and evaluating business systems and user needs
Strong knowledge of business analysis best practices and methodologies
8+ years of experience supporting or participating in SDLC activities
Experience with unit testing, system testing, and UAT support
Proven ability to plan, organize, and manage multiple priorities
Strong verbal and written communication skills with both business and IT professionals
Minimum 5 years of experience acting as an IT–Business liaison
Strong experience as a Data Analyst working with raw data and reporting
Nice to have:
Experience implementing case management systems
Experience working with Jira or similar project management tools
PMP certification or project management experience is a plus
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