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Our IT professionals are at the enterprise's core, leveraging modern technology to deliver safe and reliable energy to our customers. We use AI, the cloud, data science, and the latest tools and programming languages to solve hard, interesting problems and tackle challenges like the ever-growing threat of climate change, wildfires, and breaches of cyber security. Join us and experience the satisfaction of being a technology enabler for a company that leads the industry in innovation. Analyzes and proposes system solutions for the Line of Business and IT organizations. Acts as a strategic partner and business liaison who understands business content, procedures, processes and systems. Assembles, analyzes, and translates business requirements into detailed requirements and functional specifications. Performs feasibility analysis; develops project scope; provides recommendations on the alternative solutions, project strategy and deliverable prioritization. Analyzes business needs and defines detailed requirements and validates solutions with the client.
Job Responsibility:
Able to analyze and design solutions independently with limited guidance
Able to lead medium to high complexity level requirements efforts and coaching or mentoring less experienced business analysts
Able to perform peer review of requirements and designs documents
Able to work effectively with other groups to persuade, exchange ideas and foster cooperation
Actively contribute to the business cases for IT projects and initiatives
Analyze end-to-end business processes of moderate to high complexity and information needs of the clients in one or more business functional areas
Anticipate client concerns and questions, and provide timely and professional client-focused communications
Communicate IT processes to the business clients
Comply with SOX and other standard process requirements
Define and document business requirements for moderate-to-complex projects
Demonstrates extensive knowledge of concepts, principles or practices in a specific business area
Demonstrates familiarity with a number of the following areas: testing, project management, related Lines of Business, software development, SOX compliance, regulatory compliance, operational/disaster recovery, operations, maintenance, etc
Demonstrates seasoned, experienced- based judgment in applying and adapting techniques with high credibility of the project team members
Evaluate and document alternatives that will provide the most effective solutions to business problems
Identify, propose and influence IT solutions to moderate-to-complex business problems
negotiate requirements and deliverables with the client
May perform various additional activities, such as operation and maintenance support, application testing, etc
May provide mentorship and guidance to less experienced employees
Participates in project estimates
Prepare or review test plans and perform quality reviews of test results
Provide consulting in information technology to the client to identify and satisfy the business needs
Provide timely responses to client inquiries
Review design and technical specification documents for alignment with business solution
Understand the client’s current and future business environment, effectively anticipate, identify and meet the business needs
Requirements:
Bachelors Degree in Computer Science/ Information Systems, Business, Engineering, etc. or equivalent work experience
4 years of experience in analyzing, designing and developing functional requirements, functional design, UX/UI design
3 years experience in business analysis
Experience in project participation, high complexity
Working knowledge of relational databases (SQL experience)
Working knowledge of UML
Be able to work independently but within the framework of the team and product
Be able to work well within a team setting
Collaborate with cross functional teams to maintain efficiency, consistency and achieve successful implementation of system enhancement
Working knowledge of MS Office suite of applications, including Word, Excel, PowerPoint, Visio
Excellent verbal and written communication skills
3 years of experience with Oracle CC&B applications, and data modeling
Experience dealing with Call Center and/or Back Office centric business
Understanding of database/schema architecture
What we offer:
Paid Time Off: Vacation, Sick Hours, Holidays, Family Leave
Employee Resource Groups: 16 ERGs at the core of our DEIB culture that support employee development and foster business relationships
Professional Development: Leadership and Employee Development Courses, LinkedIn Learning, Mentoring Program and up to $8,000 for Tuition Reimbursement
Healthcare: Low-Cost Medical, Dental, Life/Accident/Disability Insurance and Free Vision
Healthcare & Dependent Care FSA: Pre-tax employee-funded accounts that cover certain out-of-pocket medical and dependent care expenses
Retirement Plans: 401(k) Matching up to 8% AND Cash Balance Pension (no cost to you)