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Senior IT Assistant

unesco.org Logo

UNESCO

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Location:
Russian Federation , Moscow

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Under the overall guidance of the Director of the UNESCO IITE, direct supervision of the head of administrative office of IITE and in close cooperation with the UNESCO Bureau for Digital Business Solutions (DBS) and other relevant services Senior IT Assistant will perform the functions aimed at IITE’s IT systems administration and maintenance support, web site administration and other related services.

Job Responsibility:

  • Ensure effective desktop administration and configuration and server operations and administration
  • Deliver the day-to-day IT support of the workstations, servers, the overall computing environment, IP telephony, video conferencing systems as well as of printers and scanners
  • Perform software distribution updates, scripting, testing and support
  • Ensure the maintenance of all IT equipment
  • Implement deployment and upgrade methods for computers and software
  • Ensure service installation and support
  • Respond to and resolve requests related to technical hardware, software, or services problems
  • Coordinate with external service providers
  • Create and track service tickets
  • Liaise with the DBS and other relevant UNESCO central services
  • Provide effective cooperation and services to meet the diverse technical needs of users
  • Maintain absolute discretion in dealing with confidential data and documents
  • Investigate, recommend, and implement new IT technologies/policies
  • Day-to-day monitor and implement data backup and restoration
  • Ensure LAN administration
  • Support administration of Linux-based web servers, DNS servers, SMB servers, firewalls etc
  • Ensure maintenance and administration of WordPress based websites
  • Maintain accurate inventory of computers, software, and licenses
  • Recommend acquisition of hardware, software, devices, tools, etc
  • Perform other tasks as required by supervisor

Requirements:

  • Higher education in relevant field
  • At least four (4) years of relevant experience in the provision of IT systems administration and maintenance support, including software solutions, working with various hardware, software and networking systems, services and applications as well as website administration is required
  • Experience in Linux and Windows Server administration, including package managers, OpenSSL, SSH, Active Directory, DNS, Apache web server, MySQL server etc.
  • Ability to manage heavy workloads and multitask to meet deadlines, paying close attention to detail
  • Excellent interpersonal skills and ability to establish effective working relations with colleagues in a multicultural environment
  • Strong organisational skills for planning and managing tasks
  • Strong IT skills
  • Fluency (written and spoken) in Russian and English is required

Nice to have:

  • Experience in full-stack development of web applications in PHP, JavaScript, HTML, CSS, including Node JS, Webpack, Bootstrap, SQL
  • Previous experience in the United Nations System or other international organizations and/or large companies and corporations
What we offer:
  • UNESCO will make a pension contribution up to a maximum of 10% and medical insurance contribution up to a maximum of 5% of remuneration as its sole contribution upon proof of enrolment in a relevant pension and/or medical insurance schemes
  • Paid annual leave
  • Sick leave

Additional Information:

Job Posted:
March 22, 2026

Expiration:
April 18, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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