Senior IT Administrator Job at Robert Half (North Little Rock)

Job Description

We are looking for a Senior IT Administrator to lead the stability, security, and day-to-day performance of our technology environment in North Little Rock, Arkansas. This role blends cloud administration, infrastructure oversight, end-user support, and security operations to keep systems running efficiently and securely. The ideal candidate brings strong experience across Microsoft platforms, hybrid environments, and enterprise support while helping shape practical improvements to IT services and processes.

Job Responsibility

Oversee identity and access administration across Entra ID, including account provisioning, permission structures, policy management, and role-based access controls
Manage Microsoft Intune to support device enrollment, compliance standards, application delivery, and mobile endpoint administration
Strengthen security by implementing multi-factor authentication, maintaining conditional access rules, and responding to risks or incidents affecting cloud systems
Administer the Microsoft 365 environment, including core collaboration and messaging services, tenant settings, and license allocation
Maintain core infrastructure across servers, virtual environments, networks, firewalls, wireless connectivity, backups, and recovery planning
Support and manage physical security technologies such as badge access systems, door controllers, and integrated surveillance components
Act as the highest level of escalation for complex technical issues involving hardware, software, connectivity, and user access
Coordinate employee onboarding and offboarding by preparing equipment, configuring accounts, assigning access, and recovering assets when needed
Develop clear technical documentation, maintain operating procedures, and contribute to IT initiatives such as office technology deployments, audits, and system upgrades
Partner with vendors and internal stakeholders to evaluate new tools, manage assets and software usage, and improve overall service delivery and cost efficiency

Requirements

At least 3 years of experience in IT administration, systems engineering, or a similar technical support environment
Hands-on expertise with Microsoft Entra ID, Microsoft Intune, Microsoft 365, and Windows Server administration
Experience supporting hybrid infrastructure that includes cloud services, on-premises systems, virtualization, and endpoint security tools
Strong troubleshooting ability across user devices, enterprise applications, identity platforms, and network-related issues
Working knowledge of Active Directory, group policy, access controls, backup practices, and disaster recovery concepts
Ability to communicate technical information clearly to both technical teams and non-technical employees

Nice to have

Familiarity with VMware, endpoint protection practices, and administration of enterprise Microsoft environments
Relevant certifications, scripting experience, or exposure to network and firewall administration are a plus

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan

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