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We’re looking for a highly motivated and experienced Internal Communications Manager to lead, manage and develop our channels so we can continue to engage and connect with our people. You’ll act as a trusted communications partner to senior stakeholders, developing and delivering creative strategies and campaigns that bring ITV’s culture and strategy to life. This is a dynamic and hands-on team that combines strategic thinking with creative execution, from advising senior leaders to producing engaging content, running events, and managing key channels.
Job Responsibility:
Develop a comprehensive internal communications channel and campaign strategy
Manage the air traffic control for campaigns using the channels
Manage all colleague internal communication channels - end to end
Improve, launch, and manage new intranet functionality
Develop creative and engaging campaigns
Manage internal events from concept to execution
Manage internal videos - from script writing to production
Content creation and graphic production for internal channels and communications campaigns
Generate engaging employee stories and "people pieces" to highlight colleagues, celebrate successes, and build a sense of connection
Establish clear metrics and regularly measure channels and campaigns to evaluate effectiveness and inform future strategy
Partner with our regular stakeholders including People and the Ambassador team, DEI and our employee networks and technology, providing expert counsel on the best way to use our channels to achieve their goals
Lead and Coordinate our three social committees across London, Leeds and Manchester
Requirements:
At least 5+ years in a senior Internal Communications role, within a large, fast-paced complex organisation
Previous line manager experience, with a passion for developing talent
Expertise in managing and developing internal digital platforms (e.g., intranets). Experience with Oak and Slack is a plus (more than 3 years of channel management)
Strong editorial, script writing for speeches and videos, and video production skills
Excellent business partnering and stakeholder management skills - proven experience of managing many stakeholders in a dynamic environment, all with lots of sometimes conflicting priorities
Excellent event management experience
Proven examples of influence when advising senior leaders
Demonstrable experience developing and executing multi-channel internal communications strategies
Proficiency in graphic design tools to produce high-quality internal assets yourself
A proactive, results-oriented attitude and a deep understanding of how internal communications drives employee engagement and cultural alignment
Nice to have:
Excellent written and verbal communication skills, able to adapt tone and style for different audiences
Collaborative working style with the ability to build strong relationships across teams
Confident proposing ideas and using data and feedback to improve campaigns and measure impact
A passion for media, creativity, and connecting people to purpose
What we offer:
Flexible working with a range of options
Generous holiday allowance, plus you can buy more
Annual bonus opportunity
Competitive pension contribution
Save as you earn - with an opportunity to buy ITV shares
Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life
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