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We’re looking for a skilled practitioner with significant experience in delivering design projects. The focus of your role will be to create end-to-end, evidence-based designs for services & products which are inclusive, accessible and planet-friendly. You’ll often be working with multidisciplinary teams on complex projects where autonomy and project management will be important. We’re on the hunt for someone who will champion our values: to care passionately, be fluent in people, believe in your craft, push convention, be open to change, value each other. We work with a broad range of clients, some of whom are completely new to user-centred design (UCD). This means you’ll also play a key role in championing our UCD approach.
Job Responsibility:
Create end-to-end, evidence-based designs for services & products which are inclusive, accessible and planet-friendly
Champion user-centred design (UCD) approach
Lead multidisciplinary teams and clients in the pursuit of inclusive, accessible and planet-friendly services
Support the design team by inspiring and mentoring team members, including overseeing appraisals and professional development
Help to define the way our disciplines work together, and progress the way NEC Digital Studio does inclusive, sustainable design
Help NEC Digital Studio find and win work by spotting opportunities with clients and helping with proposals and pitches
Work with user researchers and service designers as part of a multi-disciplinary team to create designs based on research that meet user needs
Choose the right approaches to lead projects to outcomes that are great for the user, feasible to implement, and fit the client’s strategic vision
Lead on design workshops and design sprints with the team, senior stakeholders and users
Clearly explain complex problems and design decisions to non-design stakeholders
Lead teams to make clear and compelling points through well-designed visuals
Guide teams on the most appropriate written formats and structures for each project
Lead teams, clients and stakeholders to scope targeted prototyping exercises
Work across disciplines to design, build and test prototypes in various fidelities that contribute to project outcomes
Foster excellent working relationships between design and development teams, ensuring smooth delivery of software builds and testing
Negotiate and guide clients and stakeholders towards positive outcomes that deliver outcomes within budget
Lead the conversation, and look for ways to participate and add value
Refine solutions through continuous feedback and testing
Ground design decisions in user research findings, using data and insights to validate approaches, reduce risk, and improve usability
Requirements:
Eligible for NPPV3 or SC and willing to go through the application processes
Significant experience in delivering design projects
Experience in facilitating user research and usability testing is desirable
Strong understanding of accessibility standards
Experience applying accessibility best practice across every project phase
WCAG 2.2 experience would be ideal
Experience in the GDS delivery approach including knowledge of the GDS design system, principles and service standard
Experience with service assessments is desirable
Can prototype in code to create dynamic prototypes using HTML, CSS and Javascript is desirable but not essential
Nice to have:
Experience with service assessments
Can prototype in code to create dynamic prototypes using HTML, CSS and Javascript
What we offer:
Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
25 days paid holiday with the option to buy/sell (FTE)
4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
A selection of flexible benefits to suit your individual needs
Free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects