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The Senior Intake Analyst (AVP) – Consumer Credit Risk will own the change management of multiple credit risk-related changes, ensuring requirements documentation, alignment with profitability goals and strong risk management disciplines. This role is pivotal in managing control breaks, supporting business-as-usual (BAU) activities, and maintaining operational excellence within the credit risk framework.
Job Responsibility:
Lead the end-to-end change management process for credit risk initiatives
Oversee the successful implementation of changes
Identify and manage control breaks within credit risk processes
Manage BAU activities related to credit risk
Partner with technology, operations, risk, and compliance teams
Ensure that all credit risk changes, control breaks, and BAU activities are managed in a way that aligns with profitability goals
Lead efforts to continuously improve the change management and intake processes
Requirements:
Bachelor's degree in Business, Finance, Risk Management, or a related field
8-12 years of experience in credit risk, change management, or project management roles
Experience managing control breaks and BAU activities within a highly regulated financial services environment
Strong project management skills
Deep understanding of credit risk management, risk control frameworks, and regulatory requirements related to credit risk
Strong collaboration and stakeholder management skills
Strong analytical skills
Experience leading process improvement initiatives using methodologies such as Lean or Six Sigma
Nice to have:
Advanced degrees and certifications in project management or risk management
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