Senior Intake Analyst Consumer Credit Risk, Citi

Citi

Location:
India, Mumbai

Category:
Finance

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Senior Intake Analyst (AVP) – Consumer Credit Risk will own the change management of multiple credit risk-related changes, ensuring requirements documentation, alignment with profitability goals, and strong risk management disciplines. This role involves managing control breaks, supporting business-as-usual (BAU) activities, maintaining operational excellence, and collaborating across teams to deliver results aligned with risk and profitability objectives.

Job Responsibility:

Lead the end-to-end change management process for credit risk initiatives, including new product introductions, regulatory updates, credit policy changes, and system enhancements
Oversee the successful implementation of changes, ensuring adherence to timelines, budget, and quality standards while minimizing operational disruption
Identify and manage control breaks within credit risk processes, ensuring timely remediation to mitigate operational and compliance risks
Collaborate with risk control and audit teams to implement solutions that strengthen internal controls
Manage BAU activities related to credit risk, ensuring that ongoing processes, including risk assessments, reporting, and compliance checks, are executed effectively
Partner with technology, operations, risk, and compliance teams to ensure the successful delivery of credit risk changes and projects
Serve as a liaison between senior management and working teams, ensuring that change initiatives are well-communicated and aligned with organizational strategy
Use data and analytics to evaluate the impact of changes on the organization’s risk profile
Lead efforts to continuously improve the change management and intake processes.

Requirements:

Bachelor’s degree in Business, Finance, Risk Management, or a related field
Advanced degrees and certifications in project management or risk management are a plus
8-12 years of experience in credit risk, change management, or project management roles
Experience managing control breaks and BAU activities within a highly regulated financial services environment
Strong project management skills
Deep understanding of credit risk management, risk control frameworks, and regulatory requirements related to credit risk
Strong collaboration and stakeholder management skills
Strong analytical skills
Experience leading process improvement initiatives using methodologies such as Lean or Six Sigma.

What we offer:

Global benefits
Support for well-being, growth, and work-life balance.

Additional Information:

Job Posted:
November 01, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Senior Intake Analyst Consumer Credit Risk