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Senior Insurance Officer

· Job Posted January 26, 2026
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Job Description

The Senior Insurance Officer provides operational, analytical, and administrative support to both the Manager – Insurance Claims and the Manager – Group Insurance. The role ensures smooth coordination of claims and policy management activities, supports reporting and data integrity, and contributes to the overall efficiency of the insurance function.

Job Responsibility

  • Assist in collecting and validating documentation for insurance claims
  • Maintain claims tracking systems and ensure timely updates
  • Support the preparation of claims presentations and submissions to underwriters
  • Coordinate with stations and internal departments for claims notification and follow-up
  • Contribute to monthly and quarterly claims reporting and dashboards
  • Help gather and organize data for local policy renewals, including sum insured and limits
  • Maintain the Global Insurance Policy Register and ensure data accuracy
  • Assist in preparing renewal summaries and policy status reports
  • Track mandatory insurance requirements and support policy optimization efforts
  • Distribution of Insurance Certificates to relevant Stations and Stakeholders
  • Log and track contracts and tenders received for insurance review
  • Support documentation and follow-up with brokers on coverage clarifications
  • Compile and format data for dashboards, reconciliations, and management reports such as Monthly Declarations to Finance
  • Maintenance of the Enhanced Liability Contract Database
  • Identify data inconsistencies and support resolution with relevant teams
  • Assist in organizing training sessions and awareness campaigns
  • Help prepare materials and communications for internal stakeholders
  • Coordinate Premium Payment processes such as raising Purchase Requests (PR’s) and ensuring the insurance premium payments are processed correctly via the Procurement System (Ariba)
  • Schedule meetings, maintain documentation, and support internal audits
  • Liaise with brokers, underwriters, and internal teams as needed

Requirements

  • 2–4 years of experience in insurance, finance, or data analysis
  • Strong attention to detail and organizational skills
  • Proficiency in Excel and data visualization/reporting tools
  • Good communication and interpersonal skills
  • Ability to manage multiple tasks and support cross-functional teams
  • Eagerness to learn and grow within the insurance domain

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