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The Senior Insurance Officer provides operational, analytical, and administrative support to both the Manager – Insurance Claims and the Manager – Group Insurance. The role ensures smooth coordination of claims and policy management activities, supports reporting and data integrity, and contributes to the overall efficiency of the insurance function.
Job Responsibility:
Assist in collecting and validating documentation for insurance claims
Maintain claims tracking systems and ensure timely updates
Support the preparation of claims presentations and submissions to underwriters
Coordinate with stations and internal departments for claims notification and follow-up
Contribute to monthly and quarterly claims reporting and dashboards
Help gather and organize data for local policy renewals, including sum insured and limits
Maintain the Global Insurance Policy Register and ensure data accuracy
Assist in preparing renewal summaries and policy status reports
Track mandatory insurance requirements and support policy optimization efforts
Distribution of Insurance Certificates to relevant Stations and Stakeholders
Log and track contracts and tenders received for insurance review
Support documentation and follow-up with brokers on coverage clarifications
Compile and format data for dashboards, reconciliations, and management reports such as Monthly Declarations to Finance
Maintenance of the Enhanced Liability Contract Database
Identify data inconsistencies and support resolution with relevant teams
Assist in organizing training sessions and awareness campaigns
Help prepare materials and communications for internal stakeholders
Coordinate Premium Payment processes such as raising Purchase Requests (PR’s) and ensuring the insurance premium payments are processed correctly via the Procurement System (Ariba)
Schedule meetings, maintain documentation, and support internal audits
Liaise with brokers, underwriters, and internal teams as needed
Requirements:
2–4 years of experience in insurance, finance, or data analysis
Strong attention to detail and organizational skills
Proficiency in Excel and data visualization/reporting tools
Good communication and interpersonal skills
Ability to manage multiple tasks and support cross-functional teams
Eagerness to learn and grow within the insurance domain
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