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The Senior Insurance Business Analyst is responsible for delivering rapid, value-driven customer solutions for complex insurance business problems. The BA plays a key role in determining the optimal use of Novidea’s product per client, acting as a liaison between the client side and our internal delivery and product teams. This role collaborates with end users and the project team to evaluate the system and turns business goals into technical requirements for our agile teams.
Job Responsibility:
Serve as Subject Matter Expert (SME)/specialist for Insurance Broker Accounting (IBA) and finance
Serve as mentor to more junior BAs on projects
Manage the planning of requirement workshops and other project meetings
Facilitate requirements gathering workshops with clients and third parties
Define application problems gathered from clients and partners
evaluate procedures and processes to identify alternative workflow solutions
Document business requirements through specifications, user stories, business process diagrams (BPD), etc.
Perform gap analysis via industry and platform expertise
Control solutions by establishing specifications
coordinating production with programmers
Validate results by testing programs
Provide references for the agile team by creating the necessary technical documentations
Requirements:
Extensive experience and understanding of the UK insurance market, specifically from a Broker/MGA point of view
Experience in IBA is a must (Insurance Broker Accounting)
Experience at a software house or with vendors, working with development teams
Foundational understanding of the policy lifecycle: quoting, underwriting, and policy administration and renewals
Experience with at least one of the following Policy Administration Systems, IBA Systems, Claims Management Systems, etc.
Considerable understanding of insurance accounting and finance, including the concepts of double-entry bookkeeping, ledgers, postings, cash management, allocations, payment processes, credit control tasks, etc.
Experience working on designing and architecting Insurance Services solutions while working closely with implementation teams, using agile development techniques
Considerable experience with various activities across the software lifecycle, including design, documentation writing, development processes, requirements, and architecture
Team player attitude
Excellent written and oral communication skills with ability to communicate effectively with both clients and offshore development teams
Proficiency in the English language is essential
Ability to work from London office 3 days per week
Nice to have:
Experience working with Salesforce
Knowledge of London Market insurance/reinsurance, including bureau processing
Experience with tools such as Jira, Visio, and other business process mapping tools
Experience working in an agile environment to include managing/refining project backlogs
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