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The Senior Installation Technician is a fast-paced position that operates at the intersection of construction and healthcare devices. Technicians are responsible for mechanical installation and final verification of large capital equipment located in operating rooms and intensive care units. Successful installation technicians are highly professional, self-motivated, and hard-working individuals. They demonstrate outstanding problem-solving skills in the face of on-site challenges.
Job Responsibility:
Installation and verification of capital equipment
Implement the entire installation process, including post-order paperwork flow, pre-installation requirements, structure reviews, and site inspections
Lead projects optimally to exhibit an understanding of the principles behind the theories of project management and to ensure maximum efficiency of installations
Meet all customer product installation requirements on schedule and exercise good judgment to plan and prioritize effectively to satisfy customer demands
Complete written documents (records, reports, and forms) for internal, regulatory, and project documentation
Apply manufacturer service manuals, installation manuals, and documentation to provide troubleshooting, root cause and repair
Sustain a clean and safe work environment, including 5S activities, sweeping, mopping, and all other general housekeeping duties
Provide on-call coverage, up to 24/7 basis for account visits, and adapt to a constantly evolving daily schedule of activities
Perform complex repairs on Baxter Surgical Solutions products such as - electrical, mechanical, hydraulic, pneumatic, or cosmetic problems requiring adjustment or repair
Complete data analysis and interpretation as required using various electronic devices such as PC, smart phone, tablet etc
Conduct effective, oral presentations of information to customers and coworkers
Support and understand compliance with all customer service and contractual expectations
Demonstrate a proactive approach to safety awareness and compliance by successfully completing all required safety and compliance learning modules on a timely basis, identifying safety concerns and correcting as necessary, identifying potential safety issues on products and/or repair procedures and providing feedback to management team
Requirements:
High School diploma or GED required
Ability to travel 95% of the time to various job sites across the US, with some night and weekend work required
3-5 years of previous technical experience, preferred
Strong interpersonal & effective communication (verbal & written) skills
Strong problem-solving skills
Ability to work well together and independently and as a part of a team with minimal direction
A basic level of proficiency with various hardware and assembly tools
What we offer:
Medical and dental coverage that start on day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP)
401(k) Retirement Savings Plan (RSP)
Flexible Spending Accounts
Educational assistance programs
Paid holidays
Paid time off ranging from 20 to 35 days based on length of service