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Baxter Logo Baxter · IT - Administration

Senior Installation Technician

United States, Chicago Employment contract 56000.00 - 77000.00 USD / Year · Job Posted May 27, 2026
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Job Description

The Senior Installation Technician is a fast-paced position that operates at the intersection of construction and healthcare devices. Technicians are responsible for mechanical installation and final verification of large capital equipment located in operating rooms and intensive care units. Successful installation technicians are highly professional, self-motivated, and hard-working individuals. They demonstrate outstanding problem-solving skills in the face of on-site challenges.

Job Responsibility

  • Installation and verification of capital equipment
  • Implement the entire installation process, including post-order paperwork flow, pre-installation requirements, structure reviews, and site inspections
  • Lead projects optimally to exhibit an understanding of the principles behind the theories of project management and to ensure maximum efficiency of installations
  • Meet all customer product installation requirements on schedule and exercise good judgment to plan and prioritize effectively to satisfy customer demands
  • Complete written documents (records, reports, and forms) for internal, regulatory, and project documentation
  • Apply manufacturer service manuals, installation manuals, and documentation to provide troubleshooting, root cause and repair
  • Sustain a clean and safe work environment, including 5S activities, sweeping, mopping, and all other general housekeeping duties
  • Provide on-call coverage, up to 24/7 basis for account visits, and adapt to a constantly evolving daily schedule of activities
  • Perform complex repairs on Baxter Surgical Solutions products such as - electrical, mechanical, hydraulic, pneumatic, or cosmetic problems requiring adjustment or repair
  • Complete data analysis and interpretation as required using various electronic devices such as PC, smart phone, tablet etc
  • Conduct effective, oral presentations of information to customers and coworkers
  • Support and understand compliance with all customer service and contractual expectations
  • Demonstrate a proactive approach to safety awareness and compliance by successfully completing all required safety and compliance learning modules on a timely basis, identifying safety concerns and correcting as necessary, identifying potential safety issues on products and/or repair procedures and providing feedback to management team

Requirements

  • High School diploma or GED required
  • Ability to travel 95% of the time to various job sites across the US, with some night and weekend work required
  • 3-5 years of previous technical experience, preferred
  • Strong interpersonal & effective communication (verbal & written) skills, strong problem-solving skills
  • Ability to work well together and independently and as a part of a team with minimal direction
  • A basic level of proficiency with various hardware and assembly tools

What we offer

  • Medical and dental coverage that start on day one
  • Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
  • Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
  • 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
  • Flexible Spending Accounts
  • Educational assistance programs
  • Time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave
  • Commuting benefits
  • Employee Discount Program
  • Employee Assistance Program (EAP)
  • Childcare benefits
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Requirements
  • High School diploma or GED required
  • Ability to travel 95% of the time to various job sites across the US, with some night and weekend work required
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  • Lead projects optimally to exhibit an understanding of the principles behind the theories of project management and to ensure maximum efficiency of installations
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  • Complete written documents (records, reports, and forms) for internal, regulatory, and project documentation
  • Apply manufacturer service manuals, installation manuals, and documentation to provide troubleshooting, root cause and repair
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What we offer
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  • Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
  • Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
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