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We have an exciting opportunity for a talented Senior Insight Analyst to support our Service, Maintenance & Repair (SMR) squad on a permanent basis. As a Senior Insight Analyst, you will play a critical role in shaping RAC’s marketing and commercial strategy. You will act as a trusted advisor to senior stakeholders, translating complex data into compelling insights that drive performance across acquisition, retention, customer experience, and operational optimisation. You will lead advanced analytics projects, integrate digital and offline data sources, and champion data driven decision making to maximise marketing ROI and deliver measurable business impact.
Job Responsibility:
Digital Performance & Funnel Optimisation
Strategic Insight & Analysis
Acquisition Analytics
Retention & Customer Value
Performance & Reporting
Stakeholder Engagement
Requirements:
A proactive, self-starting Senior Analyst with 4+ years’ experience in a data analytics role
Strong proficiency in SQL, Snowflake, Power BI, Adobe Analytics
Highly numerate and advanced analytical and problem‑solving ability
Ability to translate complex data into compelling stories for a range of audiences
Highly capable in PowerPoint, simplifying complexity for senior stakeholders
Experience working with senior leaders, providing strategic and professional advice
What we offer:
Competitive salary plus automatic enrolment in ‘Owning It Together’ Colleague Share Scheme
Free RAC Ultimate Complete Breakdown Service from day one
Access to a car salary sacrifice scheme (including electric vehicle options) after 12 months
25 days annual leave plus bank holidays
Paid family leave
Flexible schedules
Pension scheme with up to 6.5% matched contributions
Life assurance cover up to 4x salary (10x optional with flex benefits)