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As Senior Infrastructure & Sec Ops Engineer, you will play a critical role in ensuring the reliability, security and performance of Peterborough City Council's server-based and cloud IT services. You will be responsible for the configuration, capacity, availability and security of core infrastructure, making sure services operate efficiently and in line with agreed Service Level Agreements (SLAs). Working within the Digital & Customer Access (DCA) service, you will be instrumental in delivering next‑generation ICT solutions that improve both customer and business experiences. This is a hands-on, technical role where you will manage, support and deploy enterprise server, cloud and security infrastructure, while also contributing to the continuous improvement of our technology landscape. You will collaborate closely with colleagues, suppliers and other stakeholders to maintain secure and resilient systems, respond to incidents, implement improvements and support the adoption of modern, cloud-first technologies. Your work will directly support the delivery of high-quality public services across the council.
Job Responsibility
Ensure the reliability, security and performance of Peterborough City Council's server-based and cloud IT services
Responsible for the configuration, capacity, availability and security of core infrastructure, making sure services operate efficiently and in line with agreed Service Level Agreements (SLAs)
Manage, support and deploy enterprise server, cloud and security infrastructure
Contribute to the continuous improvement of our technology landscape
Collaborate closely with colleagues, suppliers and other stakeholders to maintain secure and resilient systems, respond to incidents, implement improvements and support the adoption of modern, cloud-first technologies
Requirements
Experienced infrastructure and security professional with a strong technical background across on-premise, hybrid and cloud environments
In-depth knowledge of building, configuring, administering and supporting a wide range of infrastructure technologies, including compute, storage, networking, physical infrastructure, software, COTS and open-source solutions, as well as virtualised and cloud platforms spanning IaaS, PaaS and SaaS
Confident problem-solver who can investigate and diagnose issues across systems, processes and services, understanding whether problems are strategic, tactical or operational in nature
Able to contribute to effective remediation plans and implement preventative measures to improve resilience and performance
What we offer
Generous annual leave starting at 25 days + bank holidays
Sick pay
Local government pension scheme
Access to a range of benefits via our Employee Benefits Platform, including in-store and online discounts as well as our Cycle to Work and Home & Electronics schemes
Buy up to 10 days additional annual leave (pro-rata)
Access to car lease scheme
Take your bank holidays flexibly to better suit your personal circumstances
Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings
Access to development opportunities including apprenticeships to support your personal and professional growth
Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
Access to our equality, diversity and inclusion network
Opportunities to receive Employee Recognition Awards