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This is a hands-on, senior-level role for engineers who thrive close to the hardware and enjoy solving operational challenges at scale, including: Linux and network incident response; Rack deployment and infrastructure provisioning; Automation-first datacenter operations. This is not a monitoring-only or ticket-routing position. It is built for engineers who operate with speed, confidence, and independence in production environments.
Job Responsibility:
Deploy and validate server racks in ServiceNow datacenters using existing automation workflows
Respond to Linux server and network infrastructure incidents with urgency and precision
Execute daily infrastructure operations, including dashboards and reporting
Improve runbooks, SOPs, troubleshooting documentation, and operational playbooks