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Wells Fargo is seeking a Senior Infrastructure Engineer – Storage Provisioning to support and deliver enterprise Block, File, Object Storage, and Backup/Data Protection services. The role focuses on storage provisioning, L2/L3 operational support, automation, dashboards/reporting, and continuous platform improvement in a large‑scale enterprise environment.
Job Responsibility:
Provision and support enterprise storage platforms across Block, File, Object, and Backup technologies
Provide L2/L3 support for storage incidents, performance, capacity, and availability issues
Handle storage requests including provisioning, expansion, reclamation, and lifecycle management
Work with architecture teams on solution evaluation, release certification, and upgrades
Develop and maintain automation scripts and workflows for provisioning and operations
Build and maintain operational dashboards and reports (capacity, utilization, health)
Participate in incident, change, and problem management, including on‑call support
Collaborate with cross‑functional teams to improve reliability and service delivery
Deliver reliable and timely storage provisioning and L2/L3 operational support across Block, File, Object, and Backup platforms
Troubleshoot and resolve complex storage incidents impacting performance, capacity, or availability
Adhere to change, incident, and operational standards in a 24x7 enterprise environment
Leverage automation and dashboards to improve efficiency, visibility, and service quality
Collaborate effectively with architecture, operations, and cross‑functional teams
Maintain a strong customer‑focused and risk‑aware approach to service delivery
Requirements:
4+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
5+ years of enterprise storage engineering and provisioning experience
Hands‑on expertise in at least two of the following domains: Block Storage: Dell PowerMax, Pure
File Storage: NetApp ONTAP
Object Storage: HCP, NetApp StorageGRID
Backup & Data Protection: NetBackup, Cohesity
Strong understanding of SAN, NAS, Object Storage, backup, replication, capacity, and recovery
Experience working in production ITSM environments (incident/change management)
Nice to have:
Experience with automation and scripting (Python, Ansible, or similar)
Exposure to dashboards and reporting tools for operational insights
Basic understanding of AI/ML concepts and their application in operations or analytics
Knowledge of Linux/Windows/VMware environments
Strong troubleshooting, analytical, and communication skills
Ability to work effectively in global, 24x7 enterprise environments