Senior Infrastructure Engineer Job at Crusoe (San Francisco)

Job Description

We are seeking a highly skilled and motivated GPU Fleet Operations Engineer to join Crusoe’s Fleet Operations team. This role is focused on the advanced diagnosis, maintenance, and repair of high-performance GPU compute clusters, ensuring maximum uptime, reliability, and performance across our fleet. The ideal candidate will be hands-on with GPU rack-level troubleshooting and work closely with data center operations, engineering, and vendors to support cutting-edge infrastructure featuring the latest NVIDIA and AMD GPUs. This position plays a critical role in maintaining the health and scalability of Crusoe’s rapidly growing GPU fleet.

Job Responsibility

Perform deep-level diagnosis and troubleshooting of hardware faults within GPU racks and high-density compute systems
Troubleshoot and support GPU platforms including NVIDIA A100, H200, GB200, B200 and AMD 350X / 355X
Execute component-level diagnosis and remediation for failed or degraded hardware
Partner with data center operations to manage and perform field-replaceable unit (FRU) repairs for GPUs, power supplies, cooling systems, interconnects, and networking hardware
Conduct post-repair validation, burn-in testing, torch testing, and NVIDIA NCCL testing to ensure system stability and performance
Implement and execute preventative maintenance procedures to improve fleet reliability and extend hardware lifespan
Perform firmware and BIOS upgrades across the GPU fleet
Maintain detailed documentation of maintenance activities, failures, and resolutions in ticketing and asset management systems
Develop and update standard operating procedures (SOPs) for troubleshooting, repair, and validation workflows
Collaborate with engineering, software, and data center operations teams to identify root causes of systemic failures and implement preventative solutions

Requirements

Proven experience diagnosing and repairing high-density, rack-mounted compute hardware in production environments
Deep understanding of GPU architectures and hands-on experience with GPU-based systems
Experience supporting NVIDIA A100, H200, GB200, B200 and AMD 350X / 355X series platforms
Familiarity with high-speed interconnects such as InfiniBand, NVLink, and RDMA over Converged Ethernet (RoCE)
Strong Linux experience (Ubuntu, Rocky Linux, CentOS) using the command line for diagnostics and testing
Proficiency with GPU and system diagnostic tools such as NVIDIA DCGM and NVIDIA field diagnostic utilities
Experience working with enterprise server hardware, power delivery, and cooling systems
Strong analytical and problem-solving skills
Excellent communication and collaboration skills
Ability to work independently in a fast-paced data center or operations environment

Nice to have

Technical certification or Associate’s/Bachelor’s degree in Electrical Engineering, Computer Science, or a related field or demonstrated experience
Experience working directly with hardware vendors and escalations
Background in large-scale GPU fleet operations or hyperscale data center environments

What we offer

Restricted Stock Units in a fast growing, well-funded technology company
Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
Employer contributions to HSA accounts
Paid Parental Leave
Paid life insurance, short-term and long-term disability
Teladoc
401(k) with a 100% match up to 4% of salary
Generous paid time off and holiday schedule
Cell phone reimbursement
Tuition reimbursement
Subscription to the Calm app
MetLife Legal
Company paid commuter benefit
$300 per pay period

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Senior Infrastructure Engineer

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