Senior Infrastructure Engineer

• Prepare and configure standard software environments
• Set up customer integrations and manage associated data
• Follow up with customers on migration progress, including weekly status calls
• Provide integration support for both new and existing customers
• Review, track, and approve Service Requests submitted to the contractor for server upgrades or new server builds
• Create and maintain Configuration Management documentation for all customers
• Implement SSO integrations for products that support this capability
• Forecast hosting capacity and resource needs
• Before handing over to Hosting Operations: support customer troubleshooting and analysis, including participation in technical calls related to hosting and integrations
• Maintain the delivery status page to track “not yet live” customers and support other teams in directing escalations appropriately

• System administration skills in Linux and Windows
• Virtual Machines, Public Cloud and Software deployment experience
• Network configuration and troubleshooting experience
• Working knowledge of networking, shell scripting, MySQL, MS SQL, DNS, XML and Networking
• Technical knowledge of web-based solutions
• Familiarity with API technologies (OAuth, HTTP RPCs, REST)
• Enterprise backup and recovery procedures
• System performance monitoring tools
• Willing to visit to our office located in Katowice
• Fluent English: at least B2

Cloud Environment knowledge and/or experience would be a plus (AWS Associate, AWS Professional is a big plus)

• BENEFITS (UoP): Luxmed, Medicover Sport, Worksmile, educational platforms, languages learning platform, referral bonus, copyrights, life insurance, workation
• DEVELOPMENT OPPORTUNITIES (UoP and B2B): certifications (paid by the company), conferences, Tech Lunches, possibility to join our Communities (Project Management, Architecture, Security, Process Management, Leadership, AI and Cloud)