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Senior Information Technology Manager

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
United States , San Diego

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

83500.00 - 131200.00 USD / Year
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Job Description:

Contributes advanced knowledge and skill in technology and applies sound business acumen to support cluster and information technology (IT) objectives. The Senior Market IT Manager, in conjunction with the Market IT Manager, is responsible for assisting property management with technology planning, implementation, and maintenance. The Senior Market IT Manager will direct the work of Market IT Managers or IT Technicians and interfaces with vendors, owners, executive committee and property staff. The Senior Market IT Manager is typically assigned to moderate to highly complex properties depending on level of experience.

Job Responsibility:

  • Manages technology/asset life-cycle
  • Foresees, identifies and resolves system(s)’ performance problems
  • Oversees disaster recovery and business continuity as it relates to technology
  • Confirms that technology assets are secure and well-maintained
  • Installs, monitors, and maintains telecommunications equipment
  • Performs adds/moves/changes/deletions
  • Confirms that adequate bandwidth exists and that circuits are secured
  • Supports end-use pager cellular phone issues
  • Troubleshoots high-speed Internet access problems
  • Escalates problems as appropriate
  • Images desktops, installs new software applications, applies patches, maps drives
  • Moves/adds/changes PCs/peripherals
  • Performs routine to complex desktop backup
  • Provides end-user support
  • Resolves issues with setup or reset of security passwords
  • Supports email and use of MI network
  • Creates and maintains secure server environment
  • Performs server backups and routine/non-routine preventative maintenance
  • Executes disaster recovery plans
  • Provides IT expertise and knowledge on projects
  • Reviews solutions and processes developed by vendors
  • Supports communications for all new applications/system installations
  • Assists/provides input to property management for CAPEX and department operating budgets
  • Reviews operating statements
  • researches and resolves discrepancies in technology charges
  • Oversees compliance with appropriate Marriott International Policy and Information Security Manual
  • Conducts periodic inventories of applications and hardware
  • Assists in the reviews of vendor proposals
  • Confirms compliance to technology-related vendor contracts
  • Writes/presents proposals, analyses, project plans, cost models
  • Provides customer service
  • Provides detailed status reports

Requirements:

  • BS/BA or equivalent work experience
  • 2-4 years’ experience in like Information Technology position
  • Previous experience supporting highly complex units (e.g., resorts, enhanced GPNS systems, high number of network devices, etc.)
  • Previous experience in Americas IT or Marriott HQ IT Support desirable
  • System-related professional certifications desired

Nice to have:

  • Previous experience in Americas IT or Marriott HQ IT Support
  • System-related professional certifications

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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