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Senior Information Technology Engineer

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LogicMonitor

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Location:
India , Pune

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The IT Systems Engineer is responsible for architecting, securing, and scaling LogicMonitor’s global networking and enterprise infrastructure. This role owns Zero-Trust networking, Secure Web Gateway, and global connectivity across offices, data centers, and cloud environments. Beyond traditional networking, the engineer will design and implement AI-driven automation for IT, proactively identifying and solving problems before they arise. They will collaborate cross-departmentally with Security, Software Engineering, and Sales Engineering to deliver stable, secure, and forward-looking infrastructure that accelerates the business.

Job Responsibility:

  • Own Cloudflare ZTNA and Secure Web Gateway end-to-end: design, policy enforcement, monitoring, troubleshooting, and Terraform-based configuration
  • Handle multiple instances of Cloudflare ZTNA, covering commercial and government infrastructure
  • Ensure compatibility and reliability of certificates and macOS networking with SWG/Zero-Trust controls
  • Architect and administer global networking across offices, data centers, and multi-cloud (AWS, GCP, Azure) environments
  • Manage Cisco switches, Fortinet firewalls, VPNs, Wi-Fi, and global remote access infrastructure
  • Implement Infrastructure-as-Code practices with Terraform and support GitOps workflows
  • Deliver and maintain network observability dashboards, SLAs, and uptime reporting using LogicMonitor
  • Partner with Security and Technical Operations to maintain compliance in both commercial and FedRAMP environments
  • Ability to work within an on-call rotation schedule and be available after hours for specialized support
  • Proactively identify opportunities for AI-driven automation within IT operations and quietly deliver solutions that reduce manual workloads
  • Draft network and infrastructure design documents, playbooks, and runbooks to guide IT Specialists in daily execution
  • Provide occasional escalation support for IT tickets while focusing primarily on architecture, automation, and strategic initiatives

Requirements:

  • 5+ years of IT experience in a global high-tech environment
  • 5+ years of hands-on networking experience (enterprise/global scale)
  • Strong experience managing Cisco switches, Fortinet firewalls, VPNs, and wireless infrastructure
  • Demonstrated experience with Zero-Trust Network Architecture (ZTNA), Secure Web Gateways, and CASB (preferred: Cloudflare)
  • Proficiency with Terraform for Infrastructure-as-Code and familiarity with GitOps practices
  • Strong understanding of networking in cloud environments (AWS, GCP, Azure)
  • Familiarity with FedRAMP/GovCloud requirements preferred
  • Experience using AI tools to enhance productivity, innovation, or problem-solving
  • Solid Linux systems experience
  • macOS networking and certificate compatibility knowledge required
  • Python or automation scripting experience is a plus
  • Strong communicator — able to draft technical designs and collaborate effectively across IT, Security, and Engineering teams
  • Participate in on-call rotations

Nice to have:

Python or automation scripting experience is a plus

Additional Information:

Job Posted:
December 10, 2025

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