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We are seeking a highly skilled and technically strong (Senior) Information Security Analyst to join Hawk’s Information Security function. This role is critical to maintaining trust with our customers, supporting pre-sales and sales engagements, and ensuring Hawk remains compliant with security standards such as ISO 27001. You will act as a key technical and communication bridge between customers, auditors, internal teams, and our security tooling landscape. From managing security enquiries and RFPs to strengthening our ISMS and improving endpoint and access security, you will play a vital role in safeguarding Hawk’s platform, data, and operations. This is an ideal opportunity for someone who combines deep technical capability, excellent communication skills, and strong security fundamentals, with the ability to operate confidently with both technical and non-technical stakeholders.
Job Responsibility:
Respond to security questionnaires, RFPs, and due-diligence requests in collaboration with Sales and Pre-Sales
Participate in customer calls to explain Hawk’s security posture and answer technical, compliance, and infrastructure-related questions
Represent Hawk’s security capabilities clearly and confidently to regulated financial institutions
Support the ongoing operation and improvement of Hawk’s ISMS, ensuring alignment with ISO 27001 controls and underlying processes
Assist in internal audits, evidence gathering, and risk assessments
Help maintain certification readiness by driving documentation, process adherence, and corrective actions
Provide operational support for core IT & security tools, including JumpCloud (SSO/IdP), MDM, endpoint policies, and access management workflows
Support the roadmap toward centralized, secure workstation management — monitoring, controlling, and updating all endpoints across macOS, Windows, and Linux
Assist in evaluating and managing security-related 3rd party SaaS tools used across the business
Monitor the security posture of Hawk’s corporate tools, infrastructure, and integrations
Support vendor assessments and due diligence for security-related tools
Collaborate with Engineering, IT, and InfoSec to strengthen platform and enterprise security baselines
Work closely with Information Security, IT, Engineering, Sales, Customer Success, and Procurement teams
Translate complex technical and security concepts into clear explanations for both technical and non-technical audiences
Contribute to internal security awareness, documentation, and operational processes
Requirements:
5+ years of hands-on experience in Information Security, IT Security, or System Administration within a B2B tech or SaaS environment
Strong technical competence across multiple operating systems (macOS, Windows, Linux) including admin-level experience
Experience with identity and access management tools (e.g., JumpCloud, Okta), MDM solutions, and enterprise security platforms
Solid understanding of IT security fundamentals, including authentication, endpoint security, encryption, and network basics
Familiarity with ISO 27001 or ISMS operations
experience supporting audits or certification maintenance
Basic security certifications (e.g., CompTIA Security+, CEH) are highly desirable
Fluent German and English — mandatory due to regular customer-facing security discussions
Ability to articulate complex technical issues clearly to diverse audiences (engineers, customers, auditors, leadership)
Strong documentation skills with attention to accuracy and clarity
Nice to have:
Experience supporting security RFPs, due-diligence calls, or regulated financial customers
Exposure to 3rd-party risk management or SaaS security tooling
A proactive, structured, and collaborative approach
Ability to balance multiple priorities and operate effectively in a fast-paced environment