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Senior Inflight Product Food Safety Manager

https://www.tui.com Logo

TUI

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Location:
United Kingdom, Luton

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

This unique and exciting role is perfect for an experienced professional in the airline food safety industry, offering the chance to shape standards and drive compliance across inflight catering and retail programs. You’ll work closely with colleagues across the airline to conduct investigations, coordinate third-party audits, and deliver insightful management reporting to senior leadership. Reporting to the Head of Inflight Product & Catering, you’ll ensure performance and compliance across complimentary, crew, and retail food provision while contributing to internal and technical standards. With global oversight spanning the UK, Europe, and our international catering partners, this role offers a dynamic and rewarding challenge.

Job Responsibility:

  • maintain comprehensive oversight of airline food safety program
  • conduct thorough investigations into food safety incidents
  • coordinate third-party auditor activities
  • analyse reporting and incident data to create performance insights and reports
  • maintain oversight of internal policies, documentation, and training materials relating to food safety
  • provide guidance to colleagues across the airline
  • collaborate with customer service teams to address food safety-related customer complaints

Requirements:

  • HACCP certification at Level 3 (Intermediate) or above
  • ideally possess a lead auditor qualification (ISO 22000 or similar)
  • extensive experience in the food sector with comprehensive understanding of Good Manufacturing Practice
  • preferably in airline catering or a similar high-volume food retail environment
  • managing Quality Management Systems to ensure compliance with both local and international food safety regulations
  • advanced skills in Excel and the wider Office suite
  • excellent analytical abilities to interpret complex data from various sources for root cause analysis and corrective action implementation
  • proven aptitude to engage effectively with colleagues and suppliers at all levels across global operation
What we offer:
  • attractive remuneration
  • discretionary bonus schemes
  • generous travel benefits
  • extensive health & well-being support
  • dynamic working environment
  • access to TUI Learning Hub
  • intercultural collaboration
  • opportunities to work on global projects and teams
  • involvement with local charity and sustainability initiatives like the TUI Care Foundation

Additional Information:

Job Posted:
November 04, 2025

Expiration:
November 17, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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