Senior Implementations Analyst, CVS Health

Senior Implementations Analyst

CVS Health

Location:
United States

Category:
Customer Service

Contract Type:
Employment contract

Salary:

46988.00 - 112200.00 USD / Year

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Job Description:

The Implementation Manager is a client-facing role, responsible for onboarding new and/or existing clients joining CVS Caremark and/or strategic products. As an Implementation Manager you have end-to-end accountability for the overall implementation project. This role will be an external client facing role. In the client facing role, responsibilities include establishment and management of client relationships during the onboarding process. Additional responsibilities include development and management of overall project plans to drive project teams to specific milestones, risk assessment and mitigation, and effectively collaborating with key internal and external stakeholders to deliver high quality and predictable outcomes.

Job Responsibility:

Build strong relationships with new clients to understand their unique needs, requirements, and expectations for a successful implementation
Develop and manage detailed project plans, defining tasks, timelines, and key milestones while collaborating with internal and external stakeholders to drive projects to completion
Proactively identify risks, develop mitigation strategies, resolve issues efficiently, and provide consistent project status updates to clients and stakeholders

Requirements:

3+ years of experience in Project Management required
3+ years of experience with Microsoft Office Tools required
Demonstrated use of Project Management tools
Strong written and verbal communication
HS Diploma required
Bachelor's degree preferred

Nice to have:

PBM or Health Plan experience
Client implementation experience

What we offer:

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
Wellness screenings
Tobacco cessation and weight management programs
Confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
October 22, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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