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Senior Implementations Analyst

United States, Scottsdale 46988.00 - 112200.00 USD / Year · Job Posted April 27, 2026
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Job Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. The CVS Caremark Implementations team thrives in a fast-paced environment that promotes professional growth and talent development. This role offers a unique opportunity to advance your career while directly contributing to client and customer satisfaction. As part of the team, you’ll collaborate with experienced Implementations Managers, gaining hands-on experience in project management and client relations while building a rewarding career in an impactful organization. At CVS we put our Heart in everything we do! The Implementation Team demonstrates our Heart at Work Behaviors and focus on keeping the customer and colleagues at heart of all we do. The Implementations Team supports CVS Caremark, the nations leading pharmacy benefit manager (PBM). Implementations Managers play a critical role in onboarding new clients, ensuring their prescription benefits are active on day one. They also assist existing clients with adding new lines of business and implementing plan changes. Given the complexities of todays PBM landscape, setting up a new client involves managing financial, product, and operational components across CVS Caremark. Implementations Managers coordinate with over 20 functional areas to track progress and ensure seamless execution.

Job Responsibility

  • Build strong relationships with new clients to understand their unique needs, requirements, and expectations for a successful implementation
  • Develop and manage detailed project plans, defining tasks, timelines, and key milestones while collaborating with internal and external stakeholders to drive projects to completion
  • Proactively identify risks, develop mitigation strategies, resolve issues efficiently, and provide consistent project status updates to clients and stakeholders

Requirements

  • Project Management 3+ years
  • Microsoft Office Tools experience 3+ years
  • Demonstrated use of Project Management tools
  • Strong written and verbal communication
  • 10-25% travel may be required

Nice to have

  • PBM or Health Plan experience
  • Client implementation experience
  • Bachelor's degree

What we offer

  • medical, dental, and vision coverage
  • paid time off
  • retirement savings options
  • wellness programs
  • other resources

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