CrawlJobs Logo

Senior Implementation Partner, In-Store

United States, Atlanta Employment contract 81300.00 - 142000.00 USD / Year · Job Posted May 30, 2026
Apply Position
Job Link Share

Job Responsibility

  • Act as a strategic partner across departments including Sales, Product, and Customer Success
  • Ensure alignment on complex client objectives from pre-sale through ongoing support while leading cross-functional initiatives to optimize the implementation process
  • Take ownership of the implementation lifecycle for complex, multi-location, and high-value enterprise accounts
  • Develop tailored implementation strategies to meet each client's unique requirements with a focus on maximizing value, driving platform adoption, and achieving ROI
  • Take ownership of designing, organizing, and delivering comprehensive onsite training sessions for key clients
  • Tailor training content to address each client's specific needs, ensuring full platform adoption and alignment with their business goals
  • Lead the strategic planning, scheduling, and resource management of high-stakes implementation projects
  • Anticipate and manage cross-functional dependencies while proactively identifying risks and taking ownership of solutions to keep projects on track
  • Actively contribute to the onboarding and training of new team members
  • Share best practices, insights, and technical expertise to accelerate their development while serving as a mentor through the complexities of enterprise implementations

Requirements

  • 4+ years of experience in customer-facing roles such as implementation, onboarding, account management or support – ideally within SaaS or hospitality
  • Experience leading complex or Enterprise implementations, including multi-location or high-value customers
  • Strong project management skills, with a proven ability to manage multiple workstreams, stakeholders, and deadlines
  • Excellent written, verbal, and presentations skills – with the ability to communicate technical concepts clearly to non-technical audiences
  • A consultative, solutions-oriented mindset and experience building trusted relationships with senior customer stakeholders
  • Comfort operating in ambiguity, influencing without authority, and adapting quickly as priorities evolve
  • Familiarity with tools such as Salesforce, Zoom, Smartsheet, Google or similar project management and CRM platforms

What we offer

  • 401(k) plan with employer matching
  • 16 weeks of paid parental leave
  • wellness benefits
  • commuter benefits match
  • paid time off and paid sick leave
  • medical, dental, and vision benefits
  • 11 paid holidays
  • disability and basic life insurance
  • family-forming assistance
  • mental health program
  • flexible paid time off/vacation
  • 80 hours of paid sick time per year

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Senior Implementation Partner, In-Store

8 matching positions

Manager, Revenue Planning & Sales Compensation - In-Store

As a Manager, Sales Strategy & Planning, you'll own the end-to-end design, imple...
Location
Location
United States
Salary
Salary:
136000.00 - 200000.00 USD / Year
doordash.com Logo
DoorDash
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • You're highly analytical, with advanced Excel or Google Sheets skills (nested formulas, pivot tables, modeling)
  • You have 6+ years of experience in Sales Strategy, Sales Operations, Finance, or People Analytics, ideally with direct experience in sales compensation design or management
  • You're an excellent communicator who can distill complex data into clear recommendations and influence senior stakeholders
  • You're comfortable managing projects end-to-end in an ambiguous, fast-paced environment and can prioritize tradeoffs across cost, behavior, and operational complexity
  • You bring proven people management experience — coaching analysts to deliver accurate, timely work and building scalable processes
  • You have experience with CRM or sales comp tools such as Salesforce, Anaplan, etc
  • You're proactive, detail-oriented, and motivated by driving alignment between business performance and people outcomes
  • You have an understanding of SaaS or recurring revenue models and pay-mix structures
  • You have strong presentation skills
  • ability to build and communicate executive-ready analyses
Job Responsibility
Job Responsibility
  • Own Plan Design and Governance. Define and lead plan strategy the development and quarterly refresh of all Sales Incentive Plans across segments and regions, ensuring alignment to business strategy and pay philosophy
  • Partner Cross-Functionally. Act as a trusted strategic partner to Finance, Legal, Payroll, HR and GTM leadership - influencing executive decisions, reconciling tradeoffs between cost and behavior, and driving alignment for plan changes
  • Model and Analyze Performance. Build, own and present robust models and scenario analyses (cost, attainment, payout, quota-setting) to inform strategy and enable confident executive decision-making
  • Operationalize Programs at Scale. Drive documentation, communications, and change management to ensure plans are implemented accurately and efficiently across markets and increasing headcount
  • Manage and Develop Talent. Lead and coach a Senior Commission Analyst, supporting prioritization, professional growth, and excellence in plan administration
  • Drive Continuous Improvement. Identify opportunities to automate, streamline, and enhance the accuracy and scalability of sales comp processes and reporting
  • Ensure Compliance and Audit Readiness. Own documentation, approval flows and controls
  • partner with internal teams on audits and control requirements
What we offer
What we offer
  • 401(k) plan with employer matching
  • 16 weeks of paid parental leave
  • wellness benefits
  • commuter benefits match
  • paid time off
  • paid sick leave
  • medical, dental, and vision benefits
  • 11 paid holidays
  • disability and basic life insurance
  • family-forming assistance
  • Fulltime
Read More
Arrow Right

Director Retail In-Store Technology

Director Retail In-Store Technology role at PUMA, responsible for leading the gl...
Location
Location
Germany , Herzogenaurach
Salary
Salary:
Not provided
about.puma.com Logo
Puma Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10–15 years of experience in retail technology, D2C, or large-scale enterprise technology environments, with strong exposure to physical retail and store operations
  • Proven track record owning in-store technology landscapes (POS, payments, store devices) and delivering multi-market store rollouts
  • Solid understanding of omnichannel integration between physical retail and digital commerce platforms
  • Strong ability to balance global standards with local market needs in complex, international organisations
  • Experienced people leader with a history of leading global teams and influencing senior retail and technology stakeholders
  • Pragmatic, outcome-driven leader with a strong focus on reliability, adoption, and store-level impact
Job Responsibility
Job Responsibility
  • Leadership: Responsible for all aspects of the performance management and professional development of the team, including recruitment, development plans, providing constructive feedback, appraisals and exit processes
  • Foster a positive and inclusive team culture by actively engaging team members, promoting open communication, and implementing initiatives that enhance employee satisfaction and well-being
  • Compliance with and implementation of legal and operational requirements regarding occupational health and safety within your own area of responsibility
  • Global Retail In-Store Technology Strategy & Platforms: Define and execute a global in-store technology strategy aligned with PUMA’s brand vision, D2C ambition, and commercial objectives
  • Own the end-to-end lifecycle of all in-store technology solutions (POS, clienteling, store devices, workforce tools, in-store digital experiences), from concept through rollout and optimisation
  • Partner closely with Retail, Markets, Operations, and Store Excellence teams to understand local store needs, operational realities, and regional nuances
  • Drive a global in-store technology roadmap and backlog, balancing scalability with market-specific requirements
  • Act as the key business-facing technology leader for retail stores, ensuring solutions deliver measurable value for store teams and consumers
  • In-Store Consumer & Associate Experience Enablement: Enable seamless, intuitive, and frictionless in-store consumer journeys, from assisted selling and checkout to omnichannel services (CnC, RiS, SfS, endless aisle)
  • Design and evolve technology that empowers store associates with the right tools, data, and insights to deliver premium consumer experiences
What we offer
What we offer
  • Equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability
  • Fulltime
Read More
Arrow Right

Senior Technical Account Manager, Cash App Pay & Afterpay

Block is looking for a Senior Technical Account Manager to support our Cash App ...
Location
Location
United States , Bay Area
Salary
Salary:
113600.00 - 195300.00 USD / Year
cash.app Logo
Cash App
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Senior-level experience in account management, customer success, or a client-facing technical role within payments, fintech, or e-commerce
  • Prior hands-on technical experience in Solutions Engineering, Partner Engineering, Technical Consulting, or software development
  • Experience managing and growing enterprise accounts, including identifying expansion opportunities and driving commercial outcomes
  • Solid understanding of payments infrastructure, APIs, integrations, and e-commerce platforms, with the ability to explain technical concepts clearly to both technical and non-technical audiences
  • Proficiency in JavaScript, HTML, and CSS
  • comfortable assessing and debugging integration issues across e-commerce and POS platforms
  • SQL and the ability to leverage it for data analysis and troubleshooting
  • Experience with monitoring tools (Datadog, SumoLogic) for proactive issue detection and portfolio health oversight
  • Familiarity with platform management processes: environments, testing, release management, and deployments
  • Strong commercial acumen and ability to balance client advocacy with company objectives
Job Responsibility
Job Responsibility
  • Identify and act on post-sales growth opportunities within your merchant portfolio, partnering with Account Management to grow GPV and feature adoption to deliver measurable commercial outcomes
  • Provide education to merchants, partners, and internal teams on Cash App Pay and Afterpay features, and deliver quarterly technical reviews connecting integration health to commercial performance
  • Partner with Solutions Engineering to ensure seamless pre-sales to post-sales handoffs and collaborate on expansion opportunities
  • Work cross-functionally with Account Management, Sales, Solutions Engineering, Product, and Engineering to provide technical and operational solutions that improve the merchant experience
  • Partner with Product and Engineering to represent the merchant voice and frame feature requests with commercial impact
  • Proactively manage new product life cycles in conjunction with Product and Engineering teams to facilitate merchant adoption
  • Lead integration health monitoring - conduct regular health checks using defined KPIs, perform root-cause analysis, implement preventative measures, and promote standardization across merchant implementations
  • Leverage HTML, CSS, and JavaScript to assess and creatively solve integration issues on merchant websites and in-store terminals
  • Maintain comprehensive integration documentation following established templates
  • Operate within and contribute to the team's established operating rhythm, including regular merchant health reporting, portfolio reviews, and performance measurement against defined KPIs
What we offer
What we offer
  • Remote work
  • medical insurance
  • flexible time off
  • retirement savings plans
  • modern family planning
  • Fulltime
Read More
Arrow Right

Deputy General Manager

At Boots, becoming a Deputy General Manager is a step up in your career—giving y...
Location
Location
United Kingdom , Sheffield
Salary
Salary:
Not provided
boots.com Logo
Boots
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Retail Management Experience (currently a Store Manager or experienced Assistant Manager)
  • Strong understanding of retail operations, ideally across multiple areas
  • Ability to drive performance and implement strategy in-store
  • Great customer service skills and a passion for customer care
  • Confidence working at pace and making decisions in a fast-moving environment
  • A people-first approach, with the ability to coach and develop others
  • Resilience and adaptability—comfortable with a role where no two days are the same
  • Curiosity and drive—you’re keen to learn, ask questions and keep improving
Job Responsibility
Job Responsibility
  • Partnering with the General Manager to drive store performance and operational excellence
  • Owning performance day to day—reviewing results, spotting where things aren’t on track and taking action to move the store forward
  • Leading daily huddles to set clear direction, energy and focus for the team
  • Using data and insight to identify trends, respond quickly and keep the store performing across all areas
  • Coaching and developing Assistant Managers to lead their teams effectively and understand the bigger picture
  • Spending time on the shop floor, staying visible and connected across retail, pharmacy and operations
  • Ensuring strong operational standards, safety and compliance at all times
  • Working closely with regional teams and senior stakeholders, including hosting visits from leadership and executive teams
  • Bringing new products, services and initiatives to life in a meaningful way for your customers
What we offer
What we offer
  • Boots Retirement Savings Plan
  • Generous employee discount across Boots and partner brands
  • Discretionary annual bonus
  • Enhanced maternity/paternity/adoption leave pay, and a gift card for those expecting or adopting
  • Flexible benefits scheme
  • holiday buying, gym discounts, life assurance and more
  • 24/7 counselling and wellbeing support through TELUS Health, our Employee Assistance Programme
  • Fulltime
Read More
Arrow Right

Senior Marketing Specialist – Shop, Concept, Food

This role plays a key part in delivering promotional and marketing campaigns acr...
Location
Location
Poland , Warszawa
Salary
Salary:
Not provided
https://www.circlek.com Logo
Circle K
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree (or equivalent) in Marketing, Business, or a related field
  • 2-3 years’ experience in a marketing role within Retail or FMCG organization
  • Proven experience in managing campaigns and promo initiatives from concept to execution
  • Systematic approach & strong relationship-building skills with internal and external teams
  • Excellent communication, interpersonal, and presentation skills
  • Solid project management abilities and ability to work in a fast-paced environment
  • Experience managing multi-site promotions and print processes
  • Proficiency in PowerPoint and Excel
  • Proficiency in English
Job Responsibility
Job Responsibility
  • Support Senior Marketing Manager in planning, coordination & implementation of promotional cycles according to yearly marketing calendar
  • Ensure strong in-store and forecourt visibility of key promotions to support sales and traffic
  • Roll-out ad-hoc shop promotions & communication initiatives across network related to product novelties, new openings/ remodels, new product planograms & store layouts
  • Cooperate closely with Retail Operations and Category Managers to ensure effective rollout of category concepts and POS materials
  • Adapt and implement centrally developed toolkits according to brand guidelines
  • Support execution of store campaigns and act as a key user of campaign tools
  • Coordinate POS materials production and distribution across the network
  • Maintain relationships with printing partners and oversee day-to-day execution of print processes
  • Collaborate with European/Brand teams on campaign materials and adaptations
  • Monitor the distribution process and resolve operational issues
What we offer
What we offer
  • Long-term opportunities, development of valued professional competences
  • Competitive salary and a wide package of benefits for you and your family, including private medical care, life and accident insurance, discounts on products and services offered at the station
  • Valuable trainings enabling the development and acquisition of new competences
  • Well-connected location of our office
  • Friendly atmosphere at work and a well-coordinated team focused on cooperation and support
  • Fulltime
Read More
Arrow Right

Senior Technical Account Manager, Cash App Pay & Afterpay

Block is looking for a Senior Technical Account Manager to support our Cash App ...
Location
Location
United States , New York
Salary
Salary:
Not provided
cash.app Logo
Cash App
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Senior-level experience in account management, customer success, or a client-facing technical role within payments, fintech, or e-commerce
  • Prior hands-on technical experience in Solutions Engineering, Partner Engineering, Technical Consulting, or software development
  • Experience managing and growing enterprise accounts, including identifying expansion opportunities and driving commercial outcomes
  • Solid understanding of payments infrastructure, APIs, integrations, and e-commerce platforms, with the ability to explain technical concepts clearly to both technical and non-technical audiences
  • Proficiency in JavaScript, HTML, and CSS
  • comfortable assessing and debugging integration issues across e-commerce and POS platforms
  • SQL and the ability to leverage it for data analysis and troubleshooting
  • Experience with monitoring tools (Datadog, SumoLogic) for proactive issue detection and portfolio health oversight
  • Familiarity with platform management processes: environments, testing, release management, and deployments
  • Strong commercial acumen and ability to balance client advocacy with company objectives
Job Responsibility
Job Responsibility
  • Identify and act on post-sales growth opportunities within your merchant portfolio, partnering with Account Management to grow GPV and feature adoption to deliver measurable commercial outcomes
  • Provide education to merchants, partners, and internal teams on Cash App Pay and Afterpay features, and deliver quarterly technical reviews connecting integration health to commercial performance
  • Partner with Solutions Engineering to ensure seamless pre-sales to post-sales handoffs and collaborate on expansion opportunities
  • Work cross-functionally with Account Management, Sales, Solutions Engineering, Product, and Engineering to provide technical and operational solutions that improve the merchant experience
  • Partner with Product and Engineering to represent the merchant voice and frame feature requests with commercial impact
  • Proactively manage new product life cycles in conjunction with Product and Engineering teams to facilitate merchant adoption
  • Lead integration health monitoring - conduct regular health checks using defined KPIs, perform root-cause analysis, implement preventative measures, and promote standardization across merchant implementations
  • Leverage HTML, CSS, and JavaScript to assess and creatively solve integration issues on merchant websites and in-store terminals
  • Maintain comprehensive integration documentation following established templates
  • Operate within and contribute to the team's established operating rhythm, including regular merchant health reporting, portfolio reviews, and performance measurement against defined KPIs
What we offer
What we offer
  • Remote work
  • medical insurance
  • flexible time off
  • retirement savings plans
  • modern family planning
  • Fulltime
Read More
Arrow Right

Director of Print Production

This role owns service excellence, team performance, and client satisfaction whi...
Location
Location
United States , Atlanta
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree or equivalent combination of education and relevant experience
  • At least 10 years of experience in client services, account management, or a related leadership function
  • MUST HAVE experience in print production, in-store signage and retail
  • Proven success leading service or account teams in a client-facing environment with complex stakeholder management
  • Strong background in account management, annual planning, and setting strategic direction for teams and client programs
  • Knowledge of print production and the ability to coordinate with external service or print partners
  • Excellent communication and presentation skills, with the ability to explain programs, processes, and expectations clearly
  • Demonstrated ability to manage performance, mentor team members, and support succession planning
  • Willingness to travel occasionally and work outside standard hours when business needs require it
Job Responsibility
Job Responsibility
  • Lead and develop a team of client service managers and professionals
  • Drive service excellence, client satisfaction, and operational efficiency
  • Partner with Sales to support renewals, upsell, and new business initiatives
  • Oversee implementation and execution of products and services
  • Serve as senior escalation point and remove operational roadblocks
  • Manage capacity planning, staffing, workflows, and process improvement
  • Support client onboarding, business reviews, and new implementations
  • Own team performance, reporting, compliance, and succession planning
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
Read More
Arrow Right

Art Director Creative Services

We are currently looking for an Art Director to work for Creative Services, PUMA...
Location
Location
United States of America , Somerville
Salary
Salary:
43.00 USD / Hour
about.puma.com Logo
Puma Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in Graphic Design and/or relevant field of study
  • Minimum 7 years relevant experience is required
  • Digitally focused, with versatile creative suite skills including a high proficiency in Photoshop, InDesign, Bridge, and Acrobat on Mac
  • A demonstrated ability to create proof of concepts for still photography and moving imagery such as gifs and video content
  • Top notch design skills and a working knowledge of digital design
  • Exceptional ability to see projects through all phases of implementation including: concept ideation, design development, and pre- and post- production
  • Thorough understanding of creative process, color theory and typography as well as interactive, digital design and video storytelling
  • Exceptional presentation skills and proven ability to effectively work with senior management to brainstorm, design and strategize the fulfillment of marketing executions
  • Extensive experience directing and overseeing both studio and location photo shoots under aggressive, time-sensitive conditions
  • Strong written and verbal communication skills
Job Responsibility
Job Responsibility
  • Collaborate with the Associate Creative Director, Planners, Content Creators, and Business Units in the conception of both high- and low-production campaigns
  • Work across all marketing channels to execute ideas that deliver on full funnel creative directions developed by Creative Services including assets for PR, Social, Paid Media, Ecomm, In-Store, etc.
  • Be a leading voice in both Creative Services and cross-departmental brainstorming sessions
  • Work with the Creative Services senior management to review and align with briefs for marketing campaigns and other communications initiatives
  • Lead creative productions by identifying and briefing external partners including photographers, illustrators, animators, production companies, independent content creators
  • Work with Creative Services leadership and producers to plan and execute photoshoots, and other types of productions, including liaising with external creative partners
  • Guide external partners in the development of creative concepts and productions
  • Oversee the development of clear, in-depth creative guidelines to aid in regional execution of global concepts
  • Provide feedback to production designers on ecommerce designs and other final assets
  • Work with Creative Services leadership to guide and oversee the post-production asset selection and retouching process
What we offer
What we offer
  • Product Discount
  • Fulltime
Read More
Arrow Right