Senior Implementation Manager, Checkr

Checkr

Location:
United States, San Francisco

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

154000.00 - 181000.00 USD / Year

Save Job

Apply Position

Job Description:

Truework, recently acquired by Checkr, provides access to crucial employment, income information and asset information needed for mortgage loans, apartment rentals, background checks, and more. As a Senior Implementation Manager on the Truework team, you’ll be a critical partner in a uniquely hybrid position that requires both business and technical knowledge; as well as expertise to design and iterate solutions to deliver and optimize Truework’s solutions for existing customers. This role partners across multiple roles within Truework including Sales, Customer Success, Product and Engineering - in order to guide the implementation, integration, and expansion of our solutions. You’ll also serve as the tip of the spear in growing the reach of our technology in new use cases and markets.

Job Responsibility:

Facilitate continuous discovery to understand customer’s end to end verification workflows including challenges and needs to derive business and technical requirements
Facilitate optimization sessions and provide recommendations to enhance customer process and solution
Provide architectural oversight for complex customer deployment including webhook events and API integrations
Identify technical system and infrastructure interdependencies to ensure on-time delivery
Create and present solution design including end to end workflow to customer and internal groups within Truework
Validate delivered solution to ensure its alignment with design
Develop customer UAT test cases and facilitate UAT
Serve as technical expert during implementation
Assist in troubleshooting deployment problems when deep expertise is required
Triage, debug, and drive mitigation of service-impacting issues
Team player who will work across the organization working closely with Product Management and Engineering to continue improving the way we serve our customers
Ability to travel as needed.

Requirements:

5+ years of experience in technical consulting roles such as professional services - primarily in the post sales lifecycle
Understanding of RESTful API’s
Relevant experience integrating with third-party service vendors is a plus
Demonstrated excellent oral and written communications, comfortable communicating with audiences of varying levels of management
ability to establish rapport, and gain respect and collaboration
Experience with continuous integration, agile development, real-time collaboration
Flexible and able to juggle and complete multiple priorities and projects (internally and externally) in a fast-paced environment
Interest in working creatively with customers to understand their technical and business requirements and implement solutions, including change management and technical engagement delivery.

Nice to have:

Relevant experience integrating with third-party service vendors is a plus.

What we offer:

A fast-paced and collaborative environment
Learning and development allowance
Competitive compensation and opportunity for advancement
100% medical, dental and vision coverage
Unlimited PTO policy
Monthly wellness stipend, home office stipend
In-office perks such as lunch four times a week, a commuter stipend, and an abundance of snacks and beverages.

Additional Information:

Job Posted:
September 30, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

View All Jobs In This Company

Job Link Share:

Senior Implementation Manager