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Senior Implementation Engineer

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Clutch

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Location:
United States

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

As an Implementation Engineer, you will be responsible for setting clients up for long-term success on Clutch products by managing the technical implementation for our Customers. As one of our technical post-sale consultants, you will drive the design, configuration, and delivery of Clutch’s platform. This role is a good fit for people with strong communication skills and a technical background who are experts at consultative solutioning and empathizing with both internal and external stakeholders.

Job Responsibility:

  • Lead and architect technical vision for large enterprise customers' implementation, testing, and reporting
  • Work with and directly support our customers to craft the best possible experiences for users in Clutch
  • Implement and troubleshoot Clutch solutions in a wide array of configurations and Client environments
  • Be an expert on Clutch’s platform capabilities and app design patterns
  • Work closely with cross-functional teams to improve and evolve products based on Client requirements and feedback
  • Manage the day-to-day operational and tactical aspects of multiple Implementation projects
  • Effectively communicate plans, progress, and status to both internal and Customer stakeholders
  • Collaborate with Customer Success, Support, Product, and Engineering teams
  • Improve internal processes, tooling, and documentation to help Clutch scale effectively and increase implementation efficiency

Requirements:

  • 5+ years of professional experience, ideally in a startup environment
  • 2+ years of professional experience integrating with web APIs and modern web frameworks is a plus (React, Node.js, etc)
  • Knowledge of Python, json, GitHub, terminal, and nice to have experience with javascript & TypeScript
  • Ability to read, write, and understand code in multiple programming languages
  • Familiarity and acquired comfort utilizing multiple AI tools (Cursor, OpenAI products like Codex, etc)
  • Excellent communication skills, both written and verbal
  • Ability to identify and clearly communicate pragmatic solutions to complex integration problems
  • Proven ability to quickly learn new technologies and understand complex systems (APIs, databases, SDKs, etc.)
  • Self-starter with the ability to assess, troubleshoot, and work autonomously to solve complex problems
  • Superior time management skills to manage multiple external customers simultaneously
  • A passion for working with people, paired with excellent communication skills

Nice to have:

  • 2+ years of professional experience integrating with web APIs and modern web frameworks is a plus (React, Node.js, etc)
  • nice to have experience with javascript & TypeScript
What we offer:
  • Remote Flexibility
  • Unforgettable Off-Sites
  • Paid Time Off
  • Stock Options
  • Home Office Setup
  • Work Trip Budget
  • Health Coverage

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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