This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Senior Implementation Specialist is responsible for the hands-on setup, configuration, and implementation of accounting technology solutions—Focusing on Sage Intacct, and including NetSuite, QuickBooks Enterprise, or similar platforms—for Aprio’s internal client accounting services. This role works directly with Aprio teams and clients to ensure seamless onboarding, accurate data migration, and optimal platform configuration, supporting the delivery of high-quality accounting solutions across various technology stacks.
Job Responsibility:
Configure new accounting system environments (e.g., Sage Intacct, NetSuite, QuickBooks Enterprise, or similar platforms) for Aprio clients, including chart of accounts, modules, and custom integrations
Migrate client data into selected accounting platforms, ensuring accuracy, completeness, and compliance with Aprio standards
Establish and test connections with integrated systems (e.g., expense management, bill payment, invoicing platforms) as part of the implementation process
Participate in client onboarding calls to define configuration needs, technical integrations, and project timelines
Address technical issues during implementation, including data sync problems, integration errors, and system configuration challenges
Monitor dashboards and activity logs to proactively identify and resolve potential issues
Deliver ongoing support by managing internal helpdesk tickets and support requests associated with the accounting technology stack and related implementations
Maintain and update implementation templates, documentation, and requirements for accounting platforms and related integrations
Contribute to the development and refinement of standard operating procedures (SOPs) and best practices for platform setup and configuration
Assist in standardization and templatization of client segments for consistent delivery
Review release documentation for accounting platforms and communicate relevant changes, updates, or new features to internal teams and clients
Conduct demos and trainings for prospective clients or internal stakeholders as needed
Support automation initiatives by facilitating cross-team collaboration, gathering requirements, and testing new processes
Provide training and walkthroughs for Aprio staff and clients on system navigation, reporting, and platform features
Support knowledge transfer and documentation for ongoing client success
Work with project teams to communicate status updates, open items, and next steps for ongoing implementations
Research and recommend new marketplace offerings and integration solutions to enhance client and staff experience
Assist with user management within the technology stack, ensuring appropriate access and data integrity
Perform regular spot checks on system activity logs to identify and resolve errors
Requirements:
Bachelor’s degree in Information Technology, Accounting, or related field preferred
Hands-on experience with implementation and configuration of accounting systems (e.g., Sage Intacct, NetSuite, QuickBooks Enterprise, or similar platforms)
Strong technical troubleshooting and problem-solving skills
Ability to communicate effectively with internal teams and clients
Experience with financial system integrations and data migration is a major plus
Commitment to excellent customer service and process improvement
Nice to have:
Experience with financial system integrations and data migration
What we offer:
Medical, Dental, and Vision Insurance on the first day of employment
Flexible Spending Account and Dependent Care Account
401k with Profit Sharing
9+ holidays and discretionary time off structure
Parental Leave – coverage for both primary and secondary caregivers
Tuition Assistance Program and CPA support program with cash incentive upon completion
Discretionary incentive compensation based on firm, group and individual performance
Incentive compensation related to origination of new client sales
Top rated wellness program
Flexible working environment including remote and hybrid options