This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
You are a strategic, client-facing Sr. Implementation Consultant focused on driving digital transformation through best-in-class work management solutions. Your primary mission is to ensure our top-tier enterprise clients achieve measurable business success through the strategic implementation of Adobe Workfront. You are an expert at assessing client needs, designing complex workflows, and configuring enterprise-level Workfront solutions. You thrive on increasing solution adoption, integrating Workfront across the full Adobe Experience Cloud ecosystem (AEM, AJO, etc.), and providing the change management and process optimization guidance that delivers lasting business value.
Job Responsibility:
Design and configure enterprise-level business process solutions using Adobe Workfront to achieve client business objectives
Align Workfront with other Adobe products within the content supply chain (e.g., Creative Cloud, Adobe Experience Manager, Campaign, Marketo, Target)
Lead customers through strategic implementations and develop solution designs that provide strategic value while solving near-term business problems
Increase the adoption of Workfront by identifying and solving unidentified client problems, significantly enhancing business value
Create essential implementation artifacts, including project plans, design documents, templates, layouts, queues, custom forms, reports, and more
Deliver high-quality consulting services for Workfront implementation and go-live success
Serve as a business process workflow/configuration Subject Matter Expert (SME) for clients and internal stakeholders
Mentor, coach, and provide knowledge resources and escalation support for clients
Contribute to the continuous improvement of DEPT®'s product and implementation methodologies
Be willing and able to travel up to 20% (and occasionally up to 50% for specific engagements) to support client needs
Requirements:
A Bachelor's degree and proven business process consulting experience
5+ years of experience as an onsite business process/management consultant, specifically with Adobe Workfront
Understanding and experience with the larger Adobe Experience Cloud suite of products, especially AEM, Adobe Journey Optimizer (AJO), Campaign, Target, and other personalization tools
A proven track record of delivering end-to-end solutions for enterprise organizations (5,000+ employees)
Experience in change management methodologies is highly preferred
Proven ability to develop and document business processes
High technical aptitude, with experience in API-driven integrations, migrations, and enhancements recommended
Experience working with 3rd party software integrations and proficient in RESTful/GraphQL APIs
Excellent interpersonal, problem-solving, and relationship skills, including empathy, effective communication, self-awareness, self-regulation, and motivation
Strong analytical skills to draw connections between disparate problems and solutions
The ability to work on multiple tasks and prioritize your personal workload effectively
Leadership skills to drive adoption over complexity and perfection
A strong desire to learn and teach others
Nice to have:
Experience in change management methodologies is highly preferred
High technical aptitude, with experience in API-driven integrations, migrations, and enhancements recommended
What we offer:
15 days holiday (per annum, pro rata)
10 paid sick days off, not pro rata
A flexible, hybrid working policy
Buddy Program
A reputation for doing good
Awesome clients
The opportunity for possibility
Global annual DEPT® Cares Month
Tons of Office perks in our Toronto office! Enjoy biweekly breakfasts and lunches, tons of free snacks, and of course team events on the regular!