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This role will manage the relocation, immigration, and mobility needs of Deel’s global workforce. You’ll work closely with HR, legal, and tax teams to ensure that employees on international assignments or relocations receive seamless support while staying compliant with local regulations. This role will help Deel expand its global talent pool and facilitate the movement of employees across multiple regions.
Job Responsibility:
Manage immigration cases from start to finish either in-house or through a third party provider with the majority of those being more complex
Ensure cases are accurately updated on a case management system and actioned in a timely manner in accordance with set SLAs/KPIs
Be a point of contact for low to medium level issues/escalations for other team members within the immigration team
Give expert advice on immigration laws within Australia ensuring client’s compliance with current regulations
Provide consultations (via email or call) to clients clearly outlining applicable immigration/work authorization routes
Deliver outstanding client service through clear, professional communication and proactive case management
Stay up to date with changes in immigration law and policies in assigned countries, proactively communicating any potential risks/changes that may impact clients/employees
Assess right-to-work requirements for Employee of Records (EORs) and other types of permits
Liaise with internal teams for corporate document gathering and work closely with other internal departments to ensure efficient case management
Show strong understanding of country specific immigration processes, compliance requirements and act as a subject matter expert for assigned countries/regions
Have immigration documents correctly updated, tracked and audited to ensure compliance and timely initiation of renewals
Support in auditing and maintaining internal knowledge base on immigration requirements to ensure its accuracy
Work on immigration/process improvement projects, as assigned
Maintain compliance with OMARA requirements, including Code of Conduct obligations, documentation standards, and annual CPD
Conduct VEVO checks and ensure adherence to employer sponsorship obligations when applicable
Requirements:
5-7 years of progressive mobility experience
At least 2–3 years as an Immigration Specialist or in similar roles
Must be a Registered Migration Agent (RMA) with OMARA
Ideally law degree or similar field or paralegal
Fluent in English
Strong knowledge of the key immigration categories
Excellent communication and the ability to find solutions under pressure, with thoughtful people management and mentorship skills
Ability to interpret and communicate immigration policies and processes
What we offer:
Stock grant opportunities dependent on your role, employment status and location
Additional perks and benefits based on your employment status and country
The flexibility of remote work, including optional WeWork access